IT Change Manager
2 semanas atrás
IT Change Manager
Join Consort Group to apply for the IT Change Manager role.
About Consort Group
Consort Group has more than 30 years of experience helping companies leverage data and infrastructure. Backed by leaders Consortis and Consortia, the company places people and social responsibility at the heart of its values.
This is your mission
Are you passionate about driving smooth and controlled IT transformations? Then this position is for you.
As an IT Change Manager, you will be responsible for overseeing end-to-end change management processes and ensuring risk‑controlled and disruption‑free implementations in our ecosystem.
- Define and improve change management processes following ITIL best practices
- Lead Change Advisory Board (CAB) meetings and evaluate risks and impacts
- Develop mitigation strategies and ensure policy compliance
- Prepare clear documentation, reports and KPIs for decision‑making
- Collaborate with IT, project and business teams to align change processes with organizational goals
- Manage day‑to‑day change requests from submission to closure
- Ensure proper risk assessment and approvals before implementation
- Coordinate implementation schedules with technical teams to minimize disruptions
- Track change success rates and identify opportunities for continuous improvement
- Communicate upcoming changes and potential impacts to stakeholders
This is your background
You have at least 5 years of experience in demanding ITIL‑driven or IT operations environments. You enjoy structuring processes, managing risks and enabling smooth technological transitions, and you are constantly innovating.
This is your expertise
- ITIL, Scrum, ServiceNow, Excel, Power BI
- Strong understanding of change, incident and problem management
- Ability to analyze risks, produce reports and communicate clearly with stakeholders
This is how you work as part of a team
- Excellent communication and stakeholder management skills
- Ability to work under pressure, multitask and proactively take ownership
This is our commitment
- Attentive and human onboarding
- A truly hands‑on management style
- Concrete commitments: inclusion, equality, solidarity
- The Move Up x United Heroes program to get moving and breathe
- A culture of feedback and meaningful projects
The recruitment process
- An initial phone call with our recruitment team
- HR interview and a job interview with a business engineer
- A test or technical interview with one of our experts
- A final meeting with your future manager or project manager
- And if we're a good fit, we'll get started together
Good to know
Location: Lisbon
Contract: Permanent contract
Remote work: Twice a week at clients' premises
Job category: IT Service Management / Change Management / IT Operations
Seniority level
- Not Applicable
Employment type
- Contract
Job function
- Information Technology
- Industries: IT Services and IT Consulting
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