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Norwegian speaking Customer Support
4 semanas atrás
Our client is a world‑leading innovator in consumer electronics, mobile devices, and smart technologies. With a strong focus on transforming everyday life through cutting‑edge solutions, theyre redefining how people connect, work, and experience the world.
Were looking for a Norwegian‑speaking Customer Support & User Enablement Representative to join our clients international support team. In this role, youll represent one of the most recognized technology brands worldwide, assisting users, solving inquiries, and helping them get the best possible experience from their products and services.
Your mission will be to deliver exceptional customer care while supporting innovation and user satisfaction at every touchpoint.
Key Responsibilities
- Respond promptly and professionally to customer inquiries through multiple channels
- Provide accurate information and effective troubleshooting for product‑related issues
- Guide users on product features, updates, and best practices to enhance their experience
- Identify and communicate recurring customer insights to help improve processes and products
- Collaborate with internal teams to ensure an outstanding overall customer experience
About you
- Native or fluent Norwegian speaker (C1 level or higher)
- Proficient in English
- Previous experience in customer support or a similar role is an advantage
- Excellent communication and active listening skills
- Strong problem‑solving abilities and a customer‑first attitude
What you will get:
- Competitive salary
- Daily meal allowance of 6.41 (approx. 141/month)
- Performance‑based bonuses
- Employee referral bonus program
- Relocation package, including:
- Reimbursement of flight costs (with the second salary)
- 60 days of company‑arranged accommodation
- Reimbursement for the first month of public transport (up to 40)
- Full assistance with all administrative and legal paperwork for working in Portugal
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