Cruise Line Customer Advisor
Há 4 dias
Start Date: 15 January
Do you enjoy the sea, travel, and helping people plan unforgettable holiday experiences?
In this role, you will support one of the world’s fastest‑growing cruise brands, guiding customers as they organise their dream voyages.
Salary & Benefits
- 1500 x 14 salary
- Relocation from outside Portugal:
- Room in a shared apartment for up to 12 months
- Monthly rent 280, all utilities included (deducted directly from payslip)
- Remote work model (must be based in mainland Portugal)
- Monday to Friday: 08:00/17:00
This position is ideal for individuals who enjoy customer interaction and feel comfortable recommending additional or alternative options when relevant.
Any level of sales experience is welcome.
Key Responsibilities
- Handle inbound calls and customer inquiries
- Provide professional guidance on cruise packages and destinations
- When appropriate, offer package upgrades or alternative options
- Deliver pre‑booking and post‑booking customer support
- Assist travel agencies with booking management
- Inform customers about documentation, prices, ships, destinations and related topics
Ideal Candidate Profile
- Any background in sales (retail, call centre, tourism, e‑commerce, etc.)
- Strong communication and interpersonal skills
- Attention to detail and a problem‑solving approach
- Comfortable using digital tools
- Ability to manage multiple tasks
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