Senior Solution Engineer CRM
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- End-to-end AI solution development: Design, prototype, deploy and continuously improve Generative AI products and agentic workflows throughout their lifecycle.
- Hands‑on implementation: Build and configure prompts, AI agents, workflows and tool integrations using technologies such as Python, enterprise AI platforms and low‑code automation tools such as n8n.
- System integration: Design and implement integrations using APIs, MCPs and webhooks. Define clear interface requirements for CRM and platform teams, including technologies such as OData, REST APIs and Microsoft Dataverse Web API.
- Business and user alignment: Translate business requirements, user feedback and process needs into practical AI solutions while ensuring secure and responsible handling of CRM data.
- Product ownership: Co‑own the product lifecycle after rollout, including backlog prioritization, release coordination and continuous improvement.
- Value creation: Identify opportunities to scale successful AI solutions and contribute to measurable improvements in CRM processes across multiple geographies. What distinguishes you:
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Education:
Degree in Business Informatics, Computer Science, Data Science, Business Administration or a comparable field.
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Experience:
Several years of experience developing and deploying GenAI, AI‑agent or automation solutions from prototype to production.
- Experience with CRM processes and platforms is a strong advantage.
- Know‑how: Hands‑on experience with Python, LLMs, RAG, AI agents, APIs and enterprise AI platforms.
- Knowledge of CRM integrations, such as SAP CX, Microsoft Dynamics 365, Dataverse, OData or REST APIs.
- Experience with Databricks or workflow automation tools such as n8n is a plus.
- Working Style and Methods: Hands‑on, solution‑oriented and comfortable turning business requirements into scalable technical solutions.
- Able to work independently and collaboratively across technical and business teams.
- Personality: Curious, collaborative and passionate about AI, technology and creating business value.
- Languages : Very good English skills. Work #LikeABosch includes:
- Flexible work conditions
- Hybrid work system
- Exchange with colleagues around the world
- Health insurance and medical office on site (general surgeon, psychology, physiotherapy, general clinic)
- Training opportunities (p.e., technical training, foreign languages training) & certifications
- Opportunities for career progression and continuous professional development
- Access to great discounts in partnerships and Bosch products
- Sports and health related activities
- Flexible benefits platform
- Free parking lot
- Canteen Success stories don´t just happen. They are made...
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