With Relocation Support- Dutch Customer Support

3 semanas atrás


Lisboa, Lisboa, Portugal TN Portugal Tempo inteiro
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With Relocation Support- Dutch Customer Support, Lisbon

Client: Cross Border Talents

Location: Lisbon, Portugal

Job Category: Other

EU work permit required: Yes

Job Reference: da8fcae6015e

Job Views: 3

Posted: 28.03.2025

Expiry Date: 12.05.2025

Job Description:

Key Responsibilities:

1. Provide accurate and timely responses to customer inquiries regarding products and services.
2. Resolve customer issues via phone, email, and chat, aiming for high satisfaction in every interaction.
3. Effectively troubleshoot problems and escalate complex cases as needed.
4. Document customer interactions thoroughly and accurately.
5. Work collaboratively with team members and other departments to improve the overall customer experience.
6. Follow company policies and quality standards to maintain service consistency.

Qualifications:

1. Native or fluent Dutch speaker with strong English proficiency.
2. Previous experience in customer service or a similar role is a plus.
3. Excellent communication skills with strong attention to detail.
4. Flexible availability to work varied shifts, including weekends.
5. Strong problem-solving skills and a customer-focused mindset.

Benefits:

1. Meal Allowance: 7.23€ per day worked
2. Transport Allowance: 20€ per month
3. Health Insurance: Starts on the first day with a small monthly contribution, fully covered after 6 months of employment
4. Additional Perks: Enjoy a lively work environment, on-site amenities, and opportunities for professional growth

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