Umbrella Functional Consulting
Há 4 dias
We are seeking a Native Dutch Customer Care Specialist to join our team at Umbrella Functional Consulting & Support Team. As a key member of our team, you will provide exceptional customer support and service, working closely with customers to resolve their queries and concerns.
About the RoleIn this role, you will:
- Manage reservations via email and phone, ensuring prompt and efficient resolution of customer inquiries.
- Develop strong relationships with customers, providing personalized support and exceeding their expectations.
As a key member of our team, you will:
- Work by email and phone to manage reservations, responding to customer inquiries and resolving any issues that may arise.
- Develop strong relationships with customers, providing personalized support and exceeding their expectations.
To succeed in this role, you will need:
- A native level of Dutch fluency and excellent written and verbal communication skills in English (B2).
- Experience in customer care is an advantage, but not essential. Experience in the travel industry is also a plus.
- Strong problem-solving skills, with the ability to research and identify solutions efficiently.
- Excellent negotiation and conflict resolution skills, with a focus on delivering exceptional customer experiences.
You will enjoy a range of benefits, including:
- A relocation package, offering assistance with finding accommodation and support in obtaining necessary documents.
- A meal allowance, paid in 11 instances on a meal card.
- Performance bonuses and opportunities for development and growth within the company.
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Umbrella Functional Consulting
Há 5 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob SummaryThis is an exceptional opportunity to join the Umbrella Functional Consulting & Support Team as a Multilingual Guest Support Associate. The successful candidate will provide top-notch customer service to our clients, leveraging their advanced communication and interpersonal skills to deliver outstanding results.You will work on a variety of tasks,...
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Multilingual Guest Support Associate
Há 5 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroCompany OverviewAt Umbrella Functional Consulting & Support Team, we pride ourselves on providing exceptional customer experiences. Our diverse team of experts is dedicated to delivering high-quality solutions that meet the unique needs of our clients.We offer a dynamic work environment, opportunities for growth and development, and a competitive benefits...
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Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroAbout the RoleWe are looking for a skilled Guest Support Specialist to join our Umbrella Functional Consulting & Support Team. In this role, you will work closely with customers, providing them with tailored solutions to their queries and concerns. Your strong communication skills, technical aptitude, and passion for delivering exceptional customer...
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Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob Description:">The Umbrella Functional Consulting & Support Team is seeking a talented Customer Support Agent to join our team. In this role, you will be responsible for providing top-notch customer support, communicating effectively with clients, and collaborating with internal teams to resolve complex issues.">Key Qualifications:">">Excellent...
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Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroAbout the Role:">We are seeking a highly skilled Customer Support Agent to join our team at the Umbrella Functional Consulting & Support Team. As a key member of our support team, you will be responsible for providing exceptional customer service and resolving technical issues for clients.">Key Responsibilities:">">Provide timely and effective support to...
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French Language Customer Service Representative
1 dia atrás
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroUmbrella Functional Consulting & Support Team is partnering with a top multinational technology firm to hire a French-speaking customer service representative for their Lisbon office.The ideal candidate will possess excellent writing and verbal communication skills to simplify technical language for non-technical users. Key responsibilities include:*...
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Customer Support Ambassador
Há 5 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroJob DescriptionWe are seeking a highly skilled and empathetic Customer Support Guest to join our team at Umbrella Functional Consulting & Support Team. As a key member of our customer-facing support team, you will be responsible for managing reservations via email and phone, handling requests and complaints with professionalism and care.The ideal candidate...
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Customer Support Representative
Há 4 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroWe are seeking a highly skilled and empathetic Customer Support Representative to join our Umbrella Functional Consulting & Support Team. As a key member of our team, you will be the first point of contact for our customers, providing exceptional support and resolving any issues that may arise.ResponsibilitiesManage reservations via email and phone, ensuring...
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French Language Support Representative
Há 4 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroWe are seeking a French-speaking customer support specialist to join our Umbrella Functional Consulting & Support Team in Lisbon. This role involves communicating with customers through various channels, ensuring their satisfaction, and providing professional support.Key Responsibilities:Communicate effectively with customers via telephone, email, and...
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Multilingual Support Expert
2 semanas atrás
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroWe are seeking a skilled Multilingual Support Expert to join our Umbrella Functional Consulting & Support Team. As a key member of our team, you will be responsible for providing top-notch customer support to our clients.Job DescriptionThe ideal candidate will have excellent communication skills, both written and verbal, with the ability to simplify complex...
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Customer Service Representative
2 semanas atrás
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroUmbrella Functional Consulting & Support Team is looking for a Customer Service Representative - French Speaker to join their team. In this role, you will be responsible for communicating with customers using various channels, ensuring customer satisfaction and providing professional customer support.Key ResponsibilitiesCommunicate with customers using...
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Global Customer Advocate
2 semanas atrás
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroWe are looking for a Global Customer Advocate to join our team at Umbrella Functional Consulting & Support Team. As a key member of our team, you will be responsible for ensuring customer satisfaction and providing professional customer support.ResponsibilitiesCommunicate with customers using various channels (telephone, email and chat)Ensure customer...
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Dutch Speaking Guest Service Agent
Há 4 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroWe are looking for a motivated and detail-oriented Dutch Speaking Guest Service Agent to join our team at Umbrella Functional Consulting & Support Team. In this role, you will work closely with customers to resolve their queries and concerns, providing exceptional service and support.About the JobThe ideal candidate will have:A good understanding of computer...
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Native Dutch Customer Care Specialist
Há 4 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroWe are looking for a highly skilled and detail-oriented Dutch speaking Guest Service Agent to join our Umbrella Functional Consulting & Support Team. In this role, you will work closely with customers to resolve their queries and concerns, providing exceptional service and support.About the JobThe ideal candidate will have:A good understanding of computer...
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Customer Support Representative
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Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroAs a valued member of the Umbrella Functional Consulting & Support Team, you will play a pivotal role in delivering exceptional customer experiences for our clients.About the RoleWe are seeking an ambitious and results-driven French-speaking Customer Support Specialist to join our dynamic team. The ideal candidate will be responsible for providing top-notch...
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Travel Industry Customer Service Representative
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Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroAt Umbrella Functional Consulting & Support Team, we offer a unique opportunity for customer-oriented professionals to join our team and make a meaningful impact. Our comprehensive benefits package is designed to support your well-being and career growth.We are looking for individuals who possess excellent communication skills, empathy, and patience to...
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Technical Support Specialist
Há 6 dias
Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroOverview:">The Umbrella Functional Consulting & Support Team is partnering with a multinational technology firm to hire a skilled Customer Support Agent. The ideal candidate will possess excellent communication skills and be proficient in both French and English.">Your Tasks:">">Communicate with customers via various channels, including phone, email, and...
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Global Support Agent
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Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroWe're looking for a highly motivated and results-focused French-speaking Customer Service Specialist to join our Umbrella Functional Consulting & Support Team. In this role, you'll play a vital part in delivering world-class customer experiences and driving business growth.About the PositionThis challenging yet rewarding position requires an individual who...
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Lisboa, Lisboa, Portugal Umbrella Functional Consulting & Support Team Tempo inteiroThe Umbrella Functional Consulting & Support Team is committed to excellence in customer service. We're now recruiting a talented French-speaking Global Support Agent to join our ranks!About the JobThis exciting opportunity involves working closely with clients to address their concerns, provide expert advice, and resolve technical issues efficiently. As a...
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Lisboa, Lisboa, Portugal Wp Umbrella Tempo inteiroJob Title: Software Engineering Specialist for Web PlatformsWe are seeking a highly skilled software engineer to join our team at WP Umbrella. As a key member of our engineering team, you will play a crucial role in scaling and enhancing our platform.Our application provides everything agencies and freelancers need to manage multiple WordPress Sites...