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Hebrew Speakers Customer Support Representative
4 semanas atrás
Hebrew Speakers Customer Support Representative
About the job Hebrew Speakers Customer Support Representative
You are Hebrew speaker and you are a Social Media addict? We are recruiting Customer Delight for Social Media - Hebrew speaking to Lisbon in Portugal.
- Provide support to small and medium-sized businesses (SMBs) to help them grow across multiple channels - chat, email and phone;
- Support and expand the self-serve advertising base for SMB clients in the online and digital advertising domain;
- Provide pre and post-sales support for all self-service products;
- Provide product and tool support to enhance clients’ experience;
- Identify trends and solve problems facing multiple SMB clients;
- Resolve customer issues in a timely manner, pro-actively communicate to clients on progress and pro-actively identify areas where clients can improve usage of our solutions.
- Provide vital product insights and feedback from customers to engineering.
What you need to know to have a chance of getting this job :
- Great communication
- Aptitude for problem-solving
- High school diploma or equivalent (mandatory)
- Valid work permit in Portugal or Eu passport
You will benefit :
- Work in Home Office based in Portugal
- Work schedule : Monday to Sunday 8h per day with 2 days off per week // Rotating shift & Days off
- Private Heathcare & Dentalcare from contract signature
- Stable work and career progression;
And for candidates abroad
- Airport Pick-up
- Flight refund after 9 month in the company
- Accommodation in a room in a flat shared with others employees
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