Customer Support Representative

Há 3 dias


Lisboa, Portugal New You Talent Tempo inteiro

Customer Support & Sales Representative – German / French Speakers Lisbon, Portugal | On-site Monday to Saturday | Rotational Shifts (08:00–21:00) Join a global team where communication meets innovation We're looking for motivated German and French-speaking professionals to deliver outstanding customer experiences — helping users, solving problems, and achieving sales goals with confidence and care Your Role: Handle incoming customer inquiries via phone, email & chat Record and follow up on requests in the system (CRM) Provide accurate information and updates on customer cases Meet quarterly sales goals while maintaining excellent service quality Collaborate with your team to ensure smooth, customer-focused operations What You Bring: German or French (fluent/C1 preferred) + English (B2) Previous customer support experience (mandatory) Background in sales or contact center (a plus) Strong communication, empathy & problem-solving skills Positive attitude and commitment to customer satisfaction What's Offered: Base salary + Performance bonus: €225/month Meal allowance: €7.23/day (net, meal card) Health insurance after 6 months 6-month renewable contract (CDD) with full training & career growth opportunities



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