Italian Customer Support Representative
2 semanas atrás
Job Title: Italian Customer Support Representative (Hybrid – Remote & Onsite) Location: Lisbon, PortugalJob Type: Full-timeDepartment: Customer Support About Us:Join an innovative, global company that is redefining customer service We are a fast-growing brand dedicated to delivering exceptional experiences for our customers worldwide. We believe in the power of teamwork, empathy, and creating a positive impact with each interaction. Position Overview:We are seeking an enthusiastic Italian Customer Support Representative to join our dynamic team based in Lisbon, Portugal. This hybrid role will allow you to work remotely part of the week and enjoy collaborative, on-site team moments when needed. You will play a pivotal role in ensuring that our Italian-speaking customers receive top-notch support and feel valued every step of the way. As an Italian Customer Support Representative, your main goal is to provide seamless and personalized support, resolve inquiries with professionalism, and offer solutions that enhance the overall customer experience. Key Responsibilities: Provide high-quality customer support through various channels, including phone, email, and chat, primarily in Italian, while maintaining excellent communication in English. Troubleshoot and resolve technical and non-technical issues related to products or services in a clear and concise manner. Handle inquiries, complaints, and service requests efficiently, ensuring a timely resolution with a focus on customer satisfaction. Collaborate with internal teams (sales, technical support, and operations) to ensure customer needs are addressed. Maintain customer records and document all interactions accurately in the CRM system. Proactively identify areas of improvement based on customer feedback and suggest process improvements to enhance service quality. Participate in team meetings and training sessions, contributing to team success and learning. Requirements: Fluency in Italian (both written and spoken) is a must. Proficiency in English (written and spoken) to communicate effectively with the international team. Previous experience in customer service or customer support, ideally in a hybrid environment. Strong problem-solving skills and the ability to handle difficult situations with a calm and empathetic approach. Ability to work autonomously and manage time effectively in a hybrid, flexible environment. A proactive, positive attitude with a strong commitment to customer satisfaction. Strong interpersonal skills with a team-oriented mindset. Excellent attention to detail and organizational skills. Nice-to-Haves: Experience in technical or product-related support. Familiarity with CRM tools (e.g., Zendesk, Salesforce). Experience working in a multicultural environment. Why You'll Love Working with Us: Hybrid Work Model: Flexibility to balance remote work and in-office collaboration, giving you the best of both worlds. Competitive Salary & Benefits: We offer an attractive salary package along with health benefits and more. Growth & Development: We are committed to your personal and professional development, providing ongoing training and opportunities for career growth. Dynamic Team Environment: Join a diverse team that values innovation, teamwork, and a great work-life balance. Great Location: Work from our Lisbon office, located in the heart of a vibrant, multicultural city with a perfect blend of work and leisure opportunities.
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Italian Customer Support Representative
2 semanas atrás
Lisboa, Lisboa, Portugal CBT Tempo inteiro 35 000 € - 45 000 € por anoJob Title: Italian Customer Support Representative (Hybrid – Remote & Onsite)Location: Lisbon, PortugalJob Type: Full-timeDepartment: Customer SupportAbout Us:Join an innovative, global company that is redefining customer service We are a fast-growing brand dedicated to delivering exceptional experiences for our customers worldwide. We believe in the power...
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Italian-Speaking Customer Service Representative
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Lisboa, Portugal Cross Border Talents Tempo inteiroJob Title: Italian-Speaking Customer Service Representative for Banking Sector Location: Lisbon, Portugal (Teleperformance) Job Overview:As an Italian-speaking Customer Service Representative, you will support one of the most prestigious global banking institutions. Your role involves providing excellent customer service via phone in both Italian and...
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Italian Customer Service Representative
Há 3 dias
Lisboa, Portugal International Job Fair Tempo inteiroCustomer Support Representative (Italian Speaker) – Lisbon We are looking for a C2/Native Italian speaker with B2+ English to join an international team in Lisbon. You will support a global client in customer service, social media, sales, or marketing. A full relocation package is included. What you will do: Assist customers with questions and provide...
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Italian Customer Service Representative
Há 5 dias
Lisboa, Lisboa, Portugal International Job Fair Tempo inteiroCustomer Support Representative (Italian Speaker) – LisbonWe are looking for a C2/Native Italian speaker with B2+ English to join an international team in Lisbon. You will support a global client in customer service, social media, sales, or marketing. A full relocation package is included.What you will do:Assist customers with questions and provide...
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Lisboa, Portugal Eugenia Talent Tempo inteiro**About the job (Italian) Sales Customer Support Representative (M/F)**: **Type of position**: Full-time position - Hybrid **Key languages**: Fluent level of Italian Advanced level of English **Sector**: Customer Service / Sales **About our Client**: Are you looking to take your career to the next level? This is an excellent opportunity to work with a...
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Customer Service Representative
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Lisboa, Portugal CBTalents.org Tempo inteiroCustomer Service Representative (Italian) Be among the first 25 applicants. Customer Service Representative Italian Market Location: Lisbon, Portugal Start Date: 05/01/2026 Role Overview Join an international hospitality brand specializing in modern, comfortable hotels that offer guests high-quality service and competitive prices. As part of the...
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Italian Customer Service Representative
Há 5 dias
Lisboa, Portugal Careerxtra Tempo inteiro**Job Title: Italian-Speaking Customer Service Representative** **Location: Lisbon, Portugal** *** **Responsibilities**: **1. Customer Support**: - Address customer inquiries, concerns, and issues promptly and professionally. **2. Language Proficiency**: - Fluent in Italian with excellent written and verbal communication skills. - Ability to...
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Italian Customer Success Representative
4 semanas atrás
Lisboa, Portugal CBTalents Tempo inteiroAbout the job Italian Customer Success Representative Job Title: Customer Success Representative Location: Lisbon, Portugal Job Type: Full-Time Overview: We are seeking passionate and detail-oriented individuals to join our team as Customer Success Representatives. In this role, you will play a crucial part in enhancing the customer experience for clients...
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Italian Customer Service Representative
2 semanas atrás
Lisboa, Portugal Vertongen Consultancy Tempo inteiroPosition: Italian‑Speaking Customer Service Representative Location:Lisbon, Portugal (onsite) Responsibilities Handle inquiries via phone, email, and chat for premium appliances. Offer guidance on the use, maintenance, and troubleshooting of appliances. Manage and resolve customer complaints efficiently, clarifying needs and identifying root causes....
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Italian Customer Service Representative
Há 5 dias
Lisboa, Lisboa, Portugal Alpha HR Tempo inteiroCustomer Support Representative (Italian Speaker) – Lisbon, PortugalAbout the role:Are you a highly proficientItalian speaker (C2/Native)with a passion for helping people and discovering the world of travel? This is your chance to join adynamic international companyand support one of ourwell-known global clientsacross Customer Service Representatives,...
