Italian Customer Service Representative

1 semana atrás

Lisboa, Lisboa, Portugal Alpha HR Tempo inteiro


Customer Support Representative (Italian Speaker) – Lisbon, Portugal

About the role:

Are you a highly proficient
Italian speaker (C2/Native)
with a passion for helping people and discovering the world of travel? This is your chance to join a
dynamic international company
and support one of our
well-known global clients
across Customer Service Representatives, Social Media Advisors, Sales Experts, Marketing Assistants.

This is an exciting opportunity for customer-oriented individuals who enjoy problem-solving, communication, and ensuring high-quality online experiences. Alpha HR offers a f
ull relocation package
to help you settle comfortably in Portugal's beautiful capital of
Lisbon
.


What You Will do
:

  • Assist and guide customers by answering questions, providing information, and helping them choose the best option or solution based on their needs.
  • Resolve issues efficiently, such as handling complaints, troubleshooting problems, or processing requests to ensure a smooth customer experience.
  • Maintain accurate records, including updating customer information, documenting interactions, and following company procedures to ensure consistency and quality.


What We Are Lookinfg For
:

  • Italian proficiency at C2/Native level.
  • English level of B2 or higher.
  • EU passport or valid Portuguese residence card.
  • Passion for travel, service, or online platforms.
  • Organized, proactive, and able to work in an international team


What We Offer
:

  • Competitive salary and attractive benefits.
  • Full relocation package to help you move and settle comfortably.
  • A multicultural, friendly work environment in Lisbon.
  • Opportunities for professional development and career growth.

Ready to Apply?

  • If you're excited to join a growing international team and contribute to high-quality customer experiences, we would love to hear from you

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