Italian-Speaking Customer Service Representative

2 semanas atrás


Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 25 000 € - 40 000 € por ano


Job Title: Italian-Speaking Customer Service Representative for Banking Sector

Location: Lisbon, Portugal (Teleperformance)

Job Overview:
As an Italian-speaking Customer Service Representative, you will support one of the most prestigious global banking institutions. Your role involves providing excellent customer service via phone in both Italian and English. Youll handle customer requests, clarify doubts, and deliver top-tier interactions.

Key Responsibilities:

  • Support bank customers with their inquiries.
  • Provide clear information on products and services.
  • Manage customer requests and issues.
  • Deliver exceptional customer service in rotating shifts.

Training:

  • 3-week intensive training on products, services, and customer management.
  • Training compensation: 92.80 net per week.

Working Hours:

  • 40 hours per week on a rotating shift schedule from Monday to Friday (07:00 - 19:00).

Benefits:

  • Competitive salary with bonuses.
  • Private health insurance after contract signature.
  • Holiday and Christmas bonuses.
  • Opportunity for a permanent contract after two years.

Additional Perks for International Candidates:

  • Airport pick-up and assistance with Portuguese registration.
  • Shared accommodation.
  • Free Portuguese classes, flight reimbursement, and yearly paid flight to your home destination.

Contract Type:

  • Initial 12-month contract, with the possibility of extension and a permanent contract after two years.

4o




  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 25 000 € - 40 000 € por ano

    Job Title: Onsite Italian-Speaking Customer Service RepresentativeLocation: Lisbon, Portugal (Onsite Only)Industry: Website Technical SolutionsJob Type: Full-Time (Rotative Shifts)Salary & Benefits:Competitive SalaryHealth and Life Insurance (Comprehensive coverage from day one)Meal AllowanceTransport AllowanceCompany-Provided Equipment (Laptop, tools, and...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 120 000 € - 180 000 € por ano

    Location: On-SiteJob Overview:As an Italian-Speaking Customer Service Representative, you will be the main point of contact for customers, helping them resolve inquiries and providing support across various channels like phone, email, and chat. Your role is to deliver a positive customer experience while efficiently managing requests and solving...


  • Lisboa, Lisboa, Portugal Robust Solutions Tempo inteiro

    Italian Speaking Customer Services Agent -Lisbon/PortugalIn sunny and bustling Lisbon we are looking for a Native Italian speaker who is Customer Service oriented and would like to join a Multinational organization. You will have the chance to work in an international and multicultural environment with colleagues from all over the world, gain wide...


  • Lisboa, Lisboa, Portugal CBT Tempo inteiro 28 160 € - 53 600 € por ano

    Customer Service Representative Italian MarketLocation: Lisbon, PortugalStart Date: 05/01/2026Role OverviewJoin an international hospitality brand specializing in modern, comfortable hotels that offer guests high-quality service and competitive prices. As part of the Italian-speaking customer service team based in Lisbon, you'll ensure guests receive...


  • Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 25 000 € - 45 000 € por ano

    Position: Italian-speaking Customer Service Representative Location: Remote from Portugal Start Date: Flexible Work Model: Fully Remote About the Role Are you passionate about helping others and creating meaningful customer experiences all from the comfort of your home? Join a multinational company recognized for its inclusive culture, growth...


  • Lisboa, Lisboa, Portugal Velenosi&Meredith Tempo inteiro 12 000 € - 24 000 € por ano

    Location: Remote (Based in Lisbon, Portugal) Schedule: Monday to Friday, Rotative Shifts (06:00 22:00) Days Off: Saturday & SundayAbout the Role:Are you passionate about entertainment and customer service? We are looking for an Italian-speaking Customer Service Representative to support users of a popular streaming platform. If you love helping people and...


  • Lisboa, Lisboa, Portugal International Job Fair Tempo inteiro

    Customer Support Representative (Italian Speaker) – LisbonWe are looking for a C2/Native Italian speaker with B2+ English to join an international team in Lisbon. You will support a global client in customer service, social media, sales, or marketing. A full relocation package is included.What you will do:Assist customers with questions and provide...


  • Lisboa, Lisboa, Portugal Alpha HR Tempo inteiro

    Customer Support Representative (Italian Speaker) – Lisbon, PortugalAbout the role:Are you a highly proficientItalian speaker (C2/Native)with a passion for helping people and discovering the world of travel? This is your chance to join adynamic international companyand support one of ourwell-known global clientsacross Customer Service Representatives,...


  • Lisboa, Lisboa, Portugal CBTalents Tempo inteiro 15 000 € - 25 000 € por ano

    Customer Service Representative Italian MarketLocation: Lisbon, PortugalStart Date: 05/01/2026Role OverviewJoin an international hospitality brand specializing in modern, comfortable hotels that offer guests high-quality service and competitive prices. As part of the Italian-speaking customer service team based in Lisbon, youll ensure guests receive...


  • Lisboa, Lisboa, Portugal CBT Tempo inteiro 14 000 € - 28 000 € por ano

    Customer Service Representative Italian & English Speaker (Lisbon) Start Date: 6 November 2025 Work Model: On-site or Remote (conditions apply) We are looking for a Customer Service Representative to join our dynamic team in Lisbon, supporting the Italian market. As part of this role, you will deliver exceptional support and service excellence to our...