Italian Speaking Customer Advisor

1 semana atrás

Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro


Are you fluent in Italian and passionate about customer service? Embrace the chance to become an Italian-Speaking Customer Advisor in Lisbon This on-site position is crafted for individuals with a minimum B2 level of English, offering an appealing relocation package for international candidates. Immerse yourself in Lisbon's vibrant culture while enjoying competitive compensation, health, and life insurance benefits. We welcome applications from EU citizens or those holding Portuguese residence cards.

About Us:
Leading the charge in the green energy revolution, we are committed to delivering exceptional customer service from the heart of Lisbon. Join us in making a positive impact on the environment while ensuring customer satisfaction. Be a valuable member of our team in Lisbon and leverage your language skills to support our mission.

Position Overview:
As an Italian-Speaking Customer Advisor, you'll play a crucial role in providing outstanding service to our customers, contributing to the growth of the green energy sector.

Key Responsibilities:

  1. Customer Support: Engage with Italian-speaking customers, addressing inquiries, and ensuring a seamless experience.
  2. Communication: Utilize your fluency in Italian and English to communicate effectively with customers, ensuring clarity.
  3. Problem Resolution: Resolve customer concerns promptly and professionally, providing solutions for overall satisfaction.
  4. Product Knowledge: Develop a deep understanding of our green energy offerings to provide accurate information and guidance.
  5. Collaboration: Work collaboratively with cross-functional teams, sharing insights and contributing to process improvements.

Qualifications:

  • Fluency in Italian with a minimum B2 level of English proficiency.
  • Strong communication skills and a customer-centric approach.
  • EU citizenship, Portuguese residence card (TRC), or EU citizenship required.

Perks:

  • Lisbon Lifestyle: Immerse yourself in Lisbon's culture, known for its history, friendly locals, and scenic landscapes.
  • Relocation Assistance: Comprehensive package, including flight tickets to Lisbon and accommodation support for international candidates.
  • Competitive Compensation: Enjoy a competitive salary reflecting your valuable contributions.
  • Health and Life Insurance: Comprehensive coverage for your well-being and peace of mind.

Eager to be part of Lisbon's green energy revolution? Submit your application by sending your CV


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