General Manager

General Manager / COO (FR & ENG Fluent)
Faro
Faro, Faro District, Portugal

Are you inspired in being a key player in building a massive Ed Tech company that will empower millions of people?

Do you have international ambition?

Do you love scaling companies & improving Operations?

Do you desire to put that thrive of excellence at the service of selling meaningful products that really change lives?

Are you inspired by Ed Tech?

- Freedom: feeling free to work remotely or hybrid and being trusted to deliver
- Ambition: growing up surrounded by smart colleagues driven to create an iconic brand like Nike big
- Impact: contributing to transform people's lives at scale and feel your own impact in the company

That's great because we want to empower people at scale, by leveraging cutting-edge technologies and innovating on creating breakthrough learning experiences.

This is why we are looking for our new General Manager/GM or COO

Sometimes called #2, here it's about managing all the leadership team, leading the day-to-day and forming a powerful duo with our CEO/chairman in a kind of "Visionary" / "Integrator" duo.

As an Integrator, you have the unique ability to harmoniously integrate the major functions of the business, run the organization, and manage the day-to-day issues that arise. You are the glue that holds the people, processes, systems, priorities, and strategy of the company together.

Your natural perspective is oriented toward things that are internal to the company. Getting the house in order and making sure Paradox scales fast, with fast execution.

While David will be focusing on:

- Defining the Vision & keeping depth Industry Knowledge
- External Communication on social media, PR, interviews with people like Richard Branson
- Strategic Product Keynotes for major Marketing opportunities
- Building the future of our products
- Generating growth opportunities, big ideas

This duo will work if you recognize yourself:

- Strongly analytical, and at ease to challenge or disagree with our CEO with strong reasoning and Data
- Hands-On Leadership
- Strong leadership to inspire, lead, and make people accountable
- Really Hard worker
- Great at being provided with a company Vision, and then turning it into something real and translating the Vision into something others can understand and get on board
- Very inspired by our mission to empower people to live their true ambition

If you dream of a life that is more like an adventure with its twists and turns and challenges than a stable, set life, then you have found the next adventure that will fulfill you

This is a full-time position, carried out from our beautiful offices in Dubai, Lisbon or from the comfort of your couch French and English fluency is required.

YOUR MISSION

Your main mission is to help us scale to the next level of 50M in 3 years while generating a very high level of customer and team satisfaction.

So structuring the company so that it grows without our CEO: creating an A-Players team, installing a culture of performance and execution, putting the right systems in place and overseeing all Sales, Product, HR, finance, legal, marketing, and office management operations.

To do so, here are your 7 main responsibilities:

1. Leads the execution by meeting or exceeding planned P&L targets

- Develop the business and manage the day-to-day operations

- Yearly/Monthly/Quarterly planning and structure and lead quarterly meetings

- Play devil's advocate with the CEO and determine when to stay focused

- Integrate all major functions of the company

2. Create a culture of performance, execution, and continuous improvement

- Leads, manages, and holds the leadership team accountable for achieving commitments (ex: performance reviews)

- Lead all internal team meetings and bring global communication

- Set a tempo, a pace of execution and performance at all levels in the company

3. Develop Talents
4. SCALE: Make the company Scalable and turn it into a growth machine

- Creation, process optimization, automation & continuously simplify the organization

- Be the "Glue" holding things together

- Choose the digital tools that will allow to scale

- Identify structural problems that impede the flow of information

5. Dependably demonstrates a relentless obsession with values alignment, focus, simplicity, and clarity

- Create new ways to make them part of everyday life

- Resolves issues effectively—seeing real problems, being comfortable with conflict, calling out the problems, and solving them in a practical manner

6. Talent Density is everything for us: Fill Paradox with A Players

- Source, Recruit, Onboard people who stand out from the crowd

- Set training standards and hiring and onboarding procedures

- Increase the competence of each manager in their ability to find and choose stars in their field

7. Oversee financial information and budget

- Forecast requirements and prepare annual budget

- Oversee budgeting, reporting, planning, and auditing

- Manage staff levels, hours, wages and contract labor

8. Dig the Data, find patterns, and make changes happen from them

DO YOU RECOGNIZE YOURSELF?

Must Have

- Proven experience as a Chief of Staff, Operational Manager, COO, Founders, CEO, CRO, Head of Operations, General Manager at least 3 years in a startup or scale-up
- You master and like modern tools and are comfortable with building processes.

Personality

- You are charismatic, have a strong ethic and a profound sense of humility.
- You are obsessed by performance, having ambitious goals and giving everything to achieve them.
- Leadership: Catalyst for team cohesion and effective conflict management.
- You love people deeply: You like to be interested in others.
- You enjoy managing the day-to-day aspects of the business.
- Great at Planning.
- Driven & Getting things done.
- Love for structure and execution.
- Comfort in conflict.
- Growth over Ego.
- Analytical and system thinker, Problem-solver.
- Tech and product savviness.
- Cool under pressure.
- You are inspired by the field of Edtech, coaching, personal development, or training.

Language

- French: Native
- English: Fluent English, you can hold a conversation on specific details with English-speaking colleagues.

TECHNICAL:

- Our CRM: Hubspot

IT MIGHT NOT BE FOR YOU

- Being at ease to be in the shadow.
- Constant Friction as you are in between our CEO/Chairman, the leadership team, and the rest of the team.
- Discipline and Accountability.
- Lack of Appreciation.
- If you don't want to be really hands-on.

Might be not for you in terms of culture too:

- We are inspired by a culture of performance and ambition.
- We tell each other things, even if they are uncomfortable.

Let's be clear, we are looking for someone who is not just Great, and for whom Paradox ambition isn't just another cool project; but a true mission.

So if those personal interests: personal development / coaching / professional growth / education / edtech / teaching / edutainment are not things you REALLY love, let's forget it

JOIN US IF YOU CRAVE

- Growth & Ambition
- Impact & Meaning
- Freedom & Well Being

At Paradox, we are convinced that people do not want "just a job" anymore. We are all craving to have an impact through our professional journey.

PARADOX HAS ONE GOAL: TO EMPOWER PEOPLE AND ORGANIZATIONS TO LIVE THEIR TRUE AMBITIONS.

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