IT Support

3 semanas atrás


Lisboa, Portugal Noesis Tempo inteiro

Join to apply for the IT Support / Workplace Consultant role at Noesis

4 days ago Be among the first 25 applicants

Principais Tarefas e Responsabilidades

- Experiência de pelo menos 2 anos;

- Atender e resolver incidentes de primeira linha de suporte, relacionados com: Problemas de login e autenticação; Questões de impressão (drivers, permissões, filas de impressão); Acesso remoto aos PCs (TeamViewer).

- Criar, configurar e desativar contas de utilizadores (onboarding/offboarding);

- Executar tarefas administrativas simples em Microsoft 365, Active Directory;

- Monitorizar e escalar incidentes quando necessário;

- Documentar procedimentos e contribuir para a melhoria contínua dos processos;

- Disponibilidade para aprofundar conhecimento em Intune e M365 com apoio da equipa sénior.

Requisitos

- Experiência comprovada em funções de suporte IT (nível 1 ou 2), preferencialmente em ambientes empresariais complexos;

- Conhecimento prático de Microsoft 365, Active Directory, Windows 10/11 e ferramentas de suporte remoto;

- Familiaridade com gestão de identidades (Okta, Azure AD ou similar);

- Boa capacidade de resolução de problemas técnicos e de comunicação com utilizadores;

- Vontade de aprender continuamente e de colaborar em equipa;

- Inglês nível C1 mínimo.

Modelo de trabalho: Híbrido 2x por semana Lisboa, Coimbra ou Castelo Branco

Se reúnes essas condições e gostarias de integrar uma organização inovadora, que aposta continuamente na formação dos seus talentos, envia-nos a tua candidatura.

Join us. Let’s innovate together

Todos os nossos processos de recrutamento e seleção baseiam-se na igualdade de oportunidades, valorizando a competência e o potencial de cada pessoa e garantindo que nenhum candidato ou candidata é discriminado com base em gênero, etnia, orientação sexual, idade, religião ou condição física.

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