Dutch/Flemish-Speaking VIP Concierge in Lisbon

4 semanas atrás

Lisboa, Portugal Blu Selection Tempo inteiro

Take your customer care career to the next level by joining a premium concierge service team in Lisbon. As a Dutch-speaking VIP Concierge, you’ll be the go-to expert for delivering tailored lifestyle services and travel arrangements to high-end clients. If you’re service-oriented, resourceful, and ready to offer top-tier experiences, we’d love to hear from you.

Your responsibilities and impact as a VIP Concierge will include:

- Managing requests from VIP clients via phone, email, and chat in Dutch/Flemish and English

- Coordinating exclusive reservations and travel bookings tailored to client preferences

- Providing expert advice on luxury dining, events, shopping, and cultural activities

- Handling urgent and complex requests with efficiency and discretion

- Ensuring an exceptional, personalized experience from start to finish

Skills, qualifications, and interests needed to succeed in this role:

- You are a native-level Dutch/Flemish speaker and have at least a B2 level of English. French is a plus.

- You have experience in customer service, hospitality, travel, or luxury services

- You are a strong communicator with a proactive and solution-oriented mindset

- You enjoy working with international clients and creating exceptional experiences

- You are adaptable, detail-oriented, and confident in handling high expectations

What’s in it for you?

- Permanent contract with a 3-month probation period

- 40-hour workweek with rotating shifts between 7:00 AM and 9:00 PM, Monday to Saturday

- Gross salary of 21.500€, paid over 14 months

- Attractive performance bonus paid quarterly

- Hybrid work model after 3 months

- Meal voucher card

- 30€ monthly transport allowance

- Full health insurance coverage including dental and optical coverage after 6 months

- Office located in central Lisbon, Avenida da Liberdade

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