Russian Customer Specialist in Porto

Há 3 dias

Vila Nova de Gaia, Portugal Cross Border Talents Tempo inteiro

Job Openings Russian Customer Specialist in Porto (No Phone Calls) - 1000 Euros Signing Bonus

About the job Russian Customer Specialist in Porto (No Phone Calls) - 1000 Euros Signing Bonus

Start Your Career as a Customer Specialist – Email & Chat Only

Join a dynamic and supportive team where collaboration and innovation drive meaningful connections with customers. If you're detail-oriented, proactive, and passionate about delivering great service, this opportunity is for you

Role Overview:

As a Customer Specialist, you'll be the primary point of contact for clients through email and chat. You’ll provide timely, thoughtful assistance and ensure a smooth, positive experience with every interaction—no phone calls required.

Key Responsibilities:

- Respond to customer inquiries exclusively via email and chat only, providing clear, professional, and friendly support

- Understand customer needs and deliver personalized, effective resolutions

- Collaborate with internal teams to share insights and enhance service delivery

- Maintain accurate, organized records of all customer interactions

- Build trust and satisfaction through consistent, high‑quality written communication

Requirements:

- Proficiency in Russian (C2 level)

- Proficiency in English (B2 level)

- EU citizenship or a Portuguese residency card

- At least one year of experience in Customer Support or a related role.

- Strong analytical, leadership, and communication abilities

- Desire to learn and advance in the field

Benefits:

- Competitive Salary: Your expertise and dedication are rewarded

- Meal Allowance: Daily support during your work hours

- Collaborative Team: Be part of a communicative and supportive work environment

- Relocation Assistance: Smooth transition support for your move

- Onsite Work Environment: Be part of a supportive and communicative team

Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career

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