French Customer Support Specialist in Porto

Há 17 horas

Vila Nova de Gaia, Portugal Cross Border Talents Tempo inteiro

Launch Your Journey as a Customer Success Specialist  Become part of a vibrant team where innovation, collaboration, and agility are the keys to thriving in a dynamic, fast-paced environment. If you're ready to elevate your career, this is your chance Role Overview: As a Customer Success Specialist, you'll serve as the go-to contact for clients, ensuring smooth communication and efficient issue resolution. Your personalized approach will reinforce our commitment to top-tier support. Key Responsibilities: Client Engagement: Respond to inquiries via phone, chat, and email with professionalism and care Customized Solutions: Identify unique needs and provide tailored, effective resolutions Team Collaboration: Partner with teammates to enhance the overall customer experience Record Keeping: Ensure accurate, up-to-date client data for smooth operations Service Excellence: Build strong client relationships through trust, consistency, and quality service Requirements: Proficiency in French (C2 level) Proficiency in English (B2 level) EU citizenship or a Portuguese residency card At least one year of experience in Customer Support or a related role. Strong analytical, leadership, and communication abilities Desire to learn and advance in the field Why join us: Competitive Salary: Your expertise and dedication are rewarded Language Bonus: Additional rewards for your language proficiency Meal Allowance: Daily support during your work hours Health & Life Insurance: Comprehensive benefits for your well-being Collaborative Team: Be part of a communicative and supportive work environment Relocation Assistance: Smooth transition support for your move Onsite Work Environment: Be part of a supportive and communicative team Ready to Take Your Career to the Next Level? Apply now and be a key player in delivering outstanding customer experiences while advancing your career

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