Customer Service Representative

Há 3 dias

Lisboa, Portugal Concentrix Tempo integral 13 000 € - 20 000 € Contrato
Overview Customer Service Representative (German-speaking)
- Streaming Service
- Remote What You Will Do In This Role
- Assist viewers through phone and/or chat regarding their inquiries
- Provide account and application support to viewers namely about software functionality
- Provide technical support and troubleshooting of system configurations and network settings
- Provide accurate and real-time answers to viewers’ inquiries
- Contribute to creating brand engagement for our Client Your Qualifications
- Are native or proficient in German (C2) and fluent in English (B2)
- Are passionate about the entertainment and media industry
- Demonstrate excellent communication skills coupled with empathy and team spirit
- Are familiar with digital streaming services and devices
- Have a positive and can-do attitude What’s In It For You
- Full-time with indefinite contracts (negotiable depending on your experience and our client’s needs)
- Competitive salary and performance bonus
- Remote work in Portugal
- Bring-a-friend (referral) bonus opportunities
- Full paid training on the company and the project you'll be working on
- Career development programs Eligibility to work: In accordance with Portugal’s law, only applicants who are legally authorized to work in Portugal will be considered for this position.

Location:
PRT Work From Home
- Direct Language

Requirements:
German (Required) Seniority level: Entry level Employment type: Full-time Job function: Other Industries: IT Services and IT Consulting EEO statement: Concentrix is an equal-opportunity employer. We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.