Cash Management Solutions Implementation Manager

3 semanas atrás

Lisboa, Portugal BNP Paribas CIB Tempo inteiro

Cash Management Solutions Implementation Manager

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About the Job

- The mission is to guarantee delivery of Cash Management services to an assigned portfolio of clients, ensuring end‑to‑end accountability for advisory, implementation, maintenance, and support while protecting the interests of the client and the bank.

Your Main Activities Are

- Be responsible for the setup of the Cash Management solutions of the assigned client portfolio, proactively proposing solutions and anticipating client needs.

- Complete all the project phases, from scoping of the solution to the implementation of standard and complex solutions, maintenance and support.

- Maintain regular communication with clients to keep them advised of progress with service delivery and any other material issues arising.

- Ensure training of clients on the implemented solutions.

- Ensure clients’ satisfaction throughout the implementation, post‑implementation, and maintenance processes.

- Follow‑up incident resolution, analysis of client feedback and actions to implement, and ensure complaints are properly managed.

- Follow the internal control framework to ensure reliability and traceability of the work done.

- Report encountered issues and achievements to Management, and input the relevant items in the internal reporting tools.

Profile and Skills to Success

- Bachelor’s degree in Economics, Finance or Accounting.

- Up to 2 years of relevant experience in Banking and Financial Operations, Project Management and Consulting or Client Management.

- Fluent (C1–C2) level of English.

- Organisational skills.

- Client focused.

- Skills in Office pack (namely in Excel).

Please note that only applications submitted in English will be considered.

In case you are selected for this role, further documentation will be requested to support your hiring process.

Seniority Level

Not Applicable

Employment Type

Full‑time

Job Function

Management and Manufacturing

Industries

Banking and Financial Services

BNP Paribas is an equal opportunity employer and proud to provide equal employment opportunity to all job seekers. We are actively committed to ensuring that no individual is discriminated against on the grounds of age, disability, gender reassignment, marriage or civil partnership status, pregnancy and maternity/paternity, race, religion or belief, sex or sexual orientation. Equity and diversity are at the core of our recruitment policy because we believe that they foster creativity and efficiency, which in turn increase performance and productivity. We strive to reflect the society we live in, while keeping with the image of our clients.

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