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French Speaker
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Join a dynamic and multicultural team, providing technical support and customer service for a leading project in the Tech Support industry fully remote. Your Mission As a French-speaking Technical Support Specialist, you will: Provide exceptional customer support via phone, chat, and email Troubleshoot and resolve technical issues efficiently and professionally Ensure an excellent customer experience through active listening and empathy Deliver accurate and customized solutions to users' technical inquiries Collaborate with international teams in a fast-paced environment What We're Looking For Native or fluent French speaker (C2 level) Good command of English (minimum B2 level) Proven experience with SQL is mandatory Previous experience in technical support or IT helpdesk is highly valued Excellent communication and problem-solving skills Proactive, flexible, and a strong team player What We Offer Initial 12-month renewable contract Possibility of a permanent position after 2 years Private health insurance from day one Attractive base salary + monthly performance bonus Relocation package (accommodation, flight reimbursement, and administrative support) Career growth opportunities within an international company Work Schedule 40 hours per week (rotational shifts) Private Health Insurance Tipo de oferta: Integral/Full-time Pagamento: 1 240,00€ ,00€ por mês Benefícios: Cartão/Ticket refeição Seguro de vida
