Strategic Customer Success Manager
Há 4 dias
Who are we?Checkmarx is the leading application security provider, offering the industry's most comprehensive cloud-native platform, Checkmarx One. Our products and services enable enterprises to shift everywhere in order to secure every phase of development for every application. We are proud to collaborate with more than 1,800 customers, including 60% of Fortune 100 organizations. What are we looking for?We are looking for aSenior Strategic Customer Success Managerthat will be the main responsible for their customers' engagement and success within Checkmarx world. How will you make an impact? Provide expert deployment and operational guidance Act as the primary technical liaison for customers Collaborate with Support, Product Management, and other internal teams Guide customers through onboarding and best practices Monitor adoption and address hurdles to meet committed usage levels Drive value-based activities to increase platform adoption and consumption Design and execute Mutual Activity Plans tied to customer value and outcomes Set and manage project milestones, celebrate wins, and address deviations Provide insights from interactions and analytics Highlight successes, challenges, and opportunities for growth Build strong relationships with technical stakeholders Advocate for customer needs within Checkmarx Conduct training sessions on new features and provide refreshers Quantify and report the impact of Checkmarx solutions Provide regular value metrics to technical decision-makers Identify and support expansion opportunities using success stories and ROI Stay updated on Checkmarx products and cloud security trends Contribute to newsletters and "what's new" materials Provide feedback on customer health signals Help evolve engagement strategies based on product signals Requirements: What is needed to succeed? Bachelor's degree in Computer Science, Information Technology, Cybersecurity, or a related field. 5+ years of experience in Customer Success, Technical
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Strategic Customer Success Manager
Há 6 dias
Braga, Braga, Portugal Checkmarx Tempo inteiroWho are we?Checkmarx is the leading application security provider, offering the industry's most comprehensive cloud-native platform, Checkmarx One. Our products and services enable enterprises to shift everywhere in order to secure every phase of development for every application. We are proud to collaborate with more than 1,800 customers, including 60% of...
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Customer Success Manager
Há 13 horas
Braga, Portugal Hexa People Tempo inteiroWe are seeking a talented and highly customer-focused member to join the Our client CSM team. Our Strategic Customer Success Managers (CSM) are critical to our relationships with our customers. They are responsible for ensuring customers successfully onboard, adopt, and realize the value of Company solutions. CSMs are highly motivated and skilled customer...
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Customer Success Manager
Há 18 horas
Braga, Portugal Checkmarx Tempo inteiroCustomer Success Manager needed to onboard clients, provide technical guidance, and ensure customer satisfaction.
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Customer Success Manager
Há 4 dias
Braga, Portugal Checkmarx Tempo inteiroThe Customer Success Manager will guide customers, monitor adoption, and drive value-based activities to increase platform consumption.
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Customer Success Manager
1 dia atrás
Braga, Braga, Portugal Hexa People Tempo inteiroWe are seeking a talented and highly customer-focused member to join the Our client CSM team.Our Strategic Customer Success Managers (CSM) are critical to our relationships with our customers. They are responsible for ensuring customers successfully onboard, adopt, and realize the value of Company solutions. CSMs are highly motivated and skilled customer...
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Customer Success Manager
2 semanas atrás
Braga, Portugal Checkmarx Tempo inteiro**Who are we?** Powered by the intelligence from our industry-leading AppSec security research team, and our AI-driven technology and services, our platform is designed to enable CISOs, AppSec and development leaders to prioritize their teams’ focus on what impacts their business. **What are we looking for?** We are seeking a talented and highly...
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IT Customer Success Manager
Há 6 dias
braga, Portugal SGI Tempo inteiroHow will you make an impact? Provide expert deployment and operational guidance Act as the primary technical liaison for customers Collaborate with Support, Product Management, and other internal teams Guide customers through onboarding and best practices Monitor adoption and address hurdles to meet committed usage levels Drive value-based activities to...
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IT Customer Success Manager
Há 4 dias
Braga, Portugal SGI Tempo inteiroHow will you make an impact? Provide expert deployment and operational guidance Act as the primary technical liaison for customers Collaborate with Support, Product Management, and other internal teams Guide customers through onboarding and best practices Monitor adoption and address hurdles to meet committed usage levels Drive value-based activities to...
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IT Customer Success Manager
Há 4 dias
Braga, Portugal SGI Tempo inteiroHow will you make an impact? Provide expert deployment and operational guidanceAct as the primary technical liaison for customersCollaborate with Support, Product Management, and other internal teamsGuide customers through onboarding and best practicesMonitor adoption and address hurdles to meet committed usage levelsDrive value-based activities to increase...
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IT Customer Success Manager
Há 5 dias
Braga, Portugal SGI Tempo inteiroHow will you make an impact? Provide expert deployment and operational guidanceAct as the primary technical liaison for customersCollaborate with Support, Product Management, and other internal teamsGuide customers through onboarding and best practicesMonitor adoption and address hurdles to meet committed usage levelsDrive value-based activities to increase...
