ServiceNow Developer

Há 2 dias

lisboa, Portugal MOZAYDO Tempo inteiro

Job Title: ServiceNow Developer Location: Lisbon, Portugal Work model: Full-time, Hybrid (3x office per week) About Mozaydo Mozaydo was built by people who believe work should feel human - even when powered by technology. We’re a remote-first company that connects talent, technology, and purpose to help companies grow sustainably. Here, ownership matters more than control, and progress matters more than perfection. People powered. Technology enabled. About the Role We’re expanding our Technology Services Team capacity to support our customers. This role is ideal for professionals with 2 to 4 years of hands-on ServiceNow development experience, strong ITSM knowledge, and a passion for building efficient, user-friendly solutions. The position requires close collaboration with business and IT teams and involves working on-site in the Lisbon area three days per week. Responsibilities Design, develop, and customize ServiceNow applications to support Service Desk and ITSM processes; Configure and maintain forms, UI Policies, UI Actions, Client Scripts, Business Rules, and Service Catalog items; Develop and customize portals using ServiceNow Portal / React Portal; Implement workflows and automations using Flow Designer; Support and maintain CMDB, Knowledge Management, and Change Management processes; Integrate ServiceNow with external systems, including LDAP and custom applications; Collaborate with cross-functional teams using Agile/Scrum or Kanban methodologies; Use version control and DevOps tools (e.g. Azure DevOps, Git, Jira, Confluence) to manage development and deployments. Requirements 2 to 4 years of experience as a ServiceNow Developer in ITSM or Service Desk environments; Strong hands-on knowledge of ServiceNow ITSM, Service Catalog, CMDB, Knowledge Management, and custom applications; Experience with UI customization (Forms, UI Policies, UI Actions, Client Scripts) and Flow Designer; Programming and scripting skills in JavaScript (mandatory); knowledge of Python, Java, SQL, or Go (Golang) is a plus; Familiarity with DevOps practices and tools, such as Azure DevOps and Git; Experience working with Agile methodologies (Scrum or Kanban); Fluent English, both spoken and written; Availability to work on-site 3 days per week in the Lisbon area. What We Offer Flexible work. Culture of autonomy and trust. Challenging and human projects. Opportunities for growth and continuous learning. Hiring Process Our hiring process is designed to ensure the best match between talent and opportunity. Steps may vary slightly depending on the specific role. Introductory Meeting with Mozaydo - to get to know you, your experience, and career goals. Client Interview - a conversation with the client to explore alignment with the role and team. Technical Assessment - evaluation of specific skills and expertise, when relevant. Final Interview (Cultural Fit) - focused on values, mindset, and collaboration style.

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