IT Production Support AS/400

2 semanas atrás

Lisboa, Portugal Inetum Portugal Tempo inteiro

Company Description Inetum is a global leader in IT services, dedicated to providing innovative solutions to our clients. We are committed to fostering a dynamic, inclusive workplace that values diversity, where creativity and collaboration thrive. We operate in 19 countries with more than 28,000 employees worldwide. If you are looking for a dynamic, innovative, and technology-driven company, Inetum is the place for you Come be Inetum Job Description Main Tasks: Provide L1/L2 support to application, system and batch related issues on the respective AS400 ( primary) , Unix/Windows (secondary) environments used by the different domains in Wealth Management Monitor Production batches and infra components. Ensure batch related issues are attended and resolved on time Escalate timely to Head of APS on possible risks, escalation matters and management issues Adhere to Service Level objective target and roadmap. Review and create application Support knowledge articles. Ensuring that all production deliverables are aligned with

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