Travel Booking Specialist

3 semanas atrás

Lisboa, Portugal Blu Selection Tempo inteiro

Do you want to be part of a multicultural team in a company that works alongside well-known brands?
Do you want to relocate to the beautiful capital of Portugal – Lisbon?
Then this could be the perfect opportunity for you to have the experience of a lifetime


Your responsibilities and impact as Travel Booking Specialist will be:

In this position, you will be representing an uprising and innovative online travel agency that is creating numerous combinations of flights on both regular and low-cost airlines. They also offer nearly 400 000 hotels and other accommodation all over the world.
You'll be responsible for ensuring excellent customer service to the French market, creating exceptional value, and solving any issues to deliver a consistent quality of service.

The main responsibilities involve:;

  • Managing effectively all incoming queries in a customer service environment

  • Handling both inbound and outbound calls and emails 

  • Gathering information from customers and ensuring resolutions of queries

  • Assisting the clients with upgrades, rescheduling, bookings, doubts, claims... 

  • Conserving with the clients in order to understand their needs regarding financial consideration, travel dates, destination, and travel packages.

  • Booking management (altering, canceling, or creating new reservations)

  • Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations)

Have a unique opportunity to start working in the aviation world where you can directly contribute to the company’s fast-paced growth, and internally progress in different job positions.
 

Skills, qualifications, and interests you need to succeed in this role:

  • You have the following language skills: native level of French + B2 level in English

  • You preferably have a previous 6 months-experience in Customer Service or Technical Support in a Call Center 

  • You have an interest in and willingness to learn

  • You have very good communication skills – both written and oral

  • You have the ability to operate in high-pressure situations

  • You are a team player, enthusiastic, and self-starter

  • You have analytic and problem-solving skills

  • You are Customer and Quality-oriented

  • Valid Portuguese work permit or EU citizenship required


What's in it for you? 

  • 6 months fixed term contract

  • Working hours: Monday to Saturday, rotating shifts 8 am to 8 pm

  • A package in line with the market: 890€ gross / month x 14 months + up to 100€ / month performance bonus + up to 70€ / month complexity bonus + meal vouchers of 7.23€ / workday + reimbursement of some transportation cost + Private Health Insurance and dental plan (after six months)

  • If you live outside Portugal: reimbursement (up to 400€) of initial flight ticket after 6 months within the company + 6 months of accommodation in a shared flat provided by the company (rental fee to pay)

  • Opportunity to be part of a challenging and fast-paced environment

  • Possibility to collaborate with some of the biggest brands in the industry

  • A multicultural and international environment

  • Fully paid training, professional development and career evolution


The Company.

Started up by 2 French entrepreneurs in the 2000s, the company has become an international Customer Experience Specialist, with a global presence and counting more than 50.000 employees.
In their international hub in Lisbon, they are taking care of the customer service experiences on behalf of some of the world’s most progressive brands.

  • Travel Booking Coordinator

    4 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking a highly motivated and customer-focused Travel Booking Coordinator to join our team in Lisbon, Portugal. As a key member of our Customer Experience Department, you will be responsible for providing exceptional service to our clients while managing travel bookings and resolving any queries that may arise.About the Role:Manage incoming queries...

  • Travel Booking Specialist

    3 meses atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world?Don't miss out on this chance to boost your international career in the aviation...

  • Travel Booking Specialist

    3 meses atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    .Do you want to be part of a multicultural team in a company that works alongside well-known brands?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a lifetime! Tasks Your responsibilities and impact as Travel Booking Specialist will be: In this position, you...

  • Travel Booking Specialist

    Há 3 dias

    Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Don't miss out on this chance to boost your international career in the aviation...

  • Travel Booking Specialist

    7 meses atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Don't miss out on this chance to boost your international career in the aviation...

  • Travel Booking Specialist

    Há 6 dias

    Lisboa, Portugal Blu Selection Tempo inteiro

    .Do you want to be part of a multicultural team in a company that works alongside well-known brands?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a lifetime!Your responsibilities and impact as Travel Booking Specialist will be: In this position, you will be...

  • Travel Booking Specialist

    3 meses atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    .Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world? Don't miss out on this chance to boost your international career in the aviation...

  • Travel Booking Specialist

    4 semanas atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world?Don't miss out on this chance to boost your international career in the...

  • Travel Booking Specialist

    4 semanas atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    Are you passionate about the Travel & Tourism industry?Do you have a native level of German?Do you thrive on challenge and are excited by change?Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world?Don't miss out on this chance to boost your international career in the aviation world...

  • Travel Booking Specialist

    3 meses atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    Do you want to be part of a multicultural team in a company that works alongside well-known brands?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a lifetime!Tasks Your responsibilities and impact as Travel Booking Specialist will be: In this position, you...

  • Travel Booking Specialist

    7 meses atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to relocate to the beautiful capital of Portugal - Lisbon? Then this could be the perfect opportunity for you to have the experience of a lifetime Tasks Your responsibilities and impact as Travel Booking Specialist will be: In this position, you...

  • International Travel Booking Expert

    3 semanas atrás

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    We are seeking an International Travel Booking Expert to join our team at Blu Selection. As a key member of our customer service team, you will be responsible for delivering exceptional travel experiences to our clients.The ideal candidate will have a native level of German and excellent communication skills in English. A passion for the Travel and Tourism...

  • Travel Booking Specialist

    4 meses atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    .Do you want to be part of a multicultural team in a company that works alongside well-known brands?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a lifetime!TasksYour responsibilities and impact as Travel Booking Specialist will be:In this position, you...

  • Travel Booking Specialist

    4 meses atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    .Are you passionate about the Travel & Tourism industry? Do you have a native level of German? Do you thrive on challenge and are excited by change? Are you interested in gaining a privileged view and know-how about one of the most distinguished airline companies in the world?Don't miss out on this chance to boost your international career in the aviation...

  • Travel Booking Specialist

    2 meses atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    Do you want to be part of a multicultural team in a company that works alongside well-known brands?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a lifetime!Tasks Your responsibilities and impact as Travel Booking Specialist will be: In this position, you...

  • Travel Booking Specialist

    4 meses atrás

    Lisboa, Portugal Blu Selection Tempo inteiro

    Do you want to be part of a multicultural team in a company that works alongside well-known brands?Do you want to relocate to the beautiful capital of Portugal – Lisbon?Then this could be the perfect opportunity for you to have the experience of a lifetime!TasksYour responsibilities and impact as Travel Booking Specialist will be:In this position, you will...

  • Dutch Booking/travel Agent

    7 meses atrás

    Lisboa, Portugal Patrique Mercier Recruitment Tempo inteiro

    Hey there! We are on the look-out for a Dutch Booking/Travel Agent to join our team! Are you up for working from home in the beautiful city of Lisboa? Then keep reading! This is an entry-level job where no experience is needed. We will provide you with fully paid training to make sure you have all the tools you need to succeed. **Role Description**: As a...

  • Travel Booking Specialist

    Há 7 dias

    Lisboa, Portugal Blu Selection Tempo inteiro

    Do you want to be part of a multicultural team in a company that works alongside well-known brands? Do you want to relocate to the beautiful capital of Portugal - Lisbon? Then this could be the perfect opportunity for you to have the experience of a lifetime! The Company. Started up by 2 French entrepreneurs in the 2000s, the company has become an...

  • Multicultural Travel Booking Expert

    Há 1 mês

    Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

    Job DescriptionWe are seeking a talented Multicultural Travel Booking Expert to join our team at Blu Selection, working with well-known brands and delivering exceptional customer service to the French market.About the RoleThis role involves representing an innovative online travel agency, creating various flight and hotel bookings worldwide. Key...

  • German Speaking Airline Booking Specialist

    Há 1 mês

    Lisboa, Lisboa, Portugal Phiture Tempo inteiro

    Job Title: German Speaking Airline Booking Specialist">Location: Lisbon, Portugal">About the Role: We are seeking a highly skilled and experienced German speaking airline booking specialist to join our team in Lisbon, Portugal. As a key member of our customer service team, you will be responsible for providing exceptional customer service to our clients via...