International Travel Booking Expert

Há 4 dias


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking an International Travel Booking Expert to join our team at Blu Selection. As a key member of our customer service team, you will be responsible for delivering exceptional travel experiences to our clients.

The ideal candidate will have a native level of German and excellent communication skills in English. A passion for the Travel and Tourism industry is essential, with studies or experience in this field being a significant advantage. Additionally, a strong work ethic, professional attitude, and excellent listening and communication skills are required.

Responsibilities:

  • Manage incoming queries in a customer service environment
  • Handle inbound and outbound calls and emails
  • Gather information from customers and ensure query resolutions
  • Assist clients with upgrades, rescheduling, bookings, doubts, claims, etc.
  • Converse with clients to understand their needs regarding financial consideration, travel dates, destination, and travel packages

Benefits:

  • Competitive salary: €14,125 per annum (based on 12 months) + €1,042 per month x 14 months + €125 per month language bonus + up to €100 per month performance bonus + meal vouchers of €7.23 per workday + reimbursement of some transportation costs + Private Health Insurance and dental plan (after six months)
  • Working hours: Monday to Sunday, rotating shifts 9 am to 6 pm
  • Opportunity to work in a multicultural and international environment
  • Fully paid training, professional development, and career evolution

About Blu Selection:

We are an international Customer Experience Specialist with a global presence and over 50,000 employees. Our company was founded by two French entrepreneurs in the year 2000 and has since become a leading provider of customer service solutions in the Travel and Tourism industry.



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