International Travel Reservation Coordinator
Há 6 dias
Job Description:
">Blu Selection is seeking an experienced and passionate travel professional to join our team as a Travel Booking Specialist. As a key member of our customer service team, you will be responsible for managing incoming queries, handling both inbound and outbound calls and emails, gathering information from customers, and ensuring the resolution of queries.
">Key Responsibilities:
">- ">
- Manage effectively all incoming queries in a customer service environment.">
- Handle both inbound and outbound calls and emails.">
- Gather information from customers and ensure resolutions of queries.">
- Assist clients with upgrades, rescheduling, bookings, doubts, claims, etc.">
- Converse with clients to understand their needs regarding financial consideration, travel dates, destination, and travel packages.">
- Booking management (altering, canceling, or creating new reservations).">
- Managing the reservations back-office (ticket issuing, modification, and cancellation of reservations).">
Requirements:
">To succeed in this role, you must have a native level of German and good level of English. You should also be passionate about the Travel and Tourism industry, with studies or experience in this field being a significant plus. GDS-experience is highly valued. Strong customer service skills, excellent listening and communication skills, a willingness to learn and develop new skills, and a dynamic and self-motivated attitude are essential. Additionally, you should be open-minded, a real team player, and willing to work in an international and multicultural environment.
">Benefits:
">We offer a competitive package including:
">- ">
- A salary of 1000€ gross/month x 14 months.">
- A language bonus of 125€/month.">
- A performance bonus of up to 100€/month.">
- Meal vouchers of 7.23€/workday.">
- Reimbursement of some transportation costs.">
- The opportunity to be part of a challenging and fast-paced environment.">
- The possibility to collaborate with some of the biggest brands in the industry.">
- A multicultural and international environment.">
- Fully paid training, professional development, and career evolution.">
About Us:
">Blu Selection is a leading company in the aviation world, offering a unique opportunity to start your career in a fast-paced growth environment where you can directly contribute to the company's success and progress to different job positions.
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