Travel Experience Coordinator

Há 1 mês


Lisboa, Lisboa, Portugal Blu Selection Tempo inteiro

We are seeking a skilled Travel Experience Coordinator to join our team at Blu Selection in Lisbon.

As a key member of our international team, you will be responsible for assisting clients via inbound calls in the after-sales process by answering inquiries regarding planned events and trips.

Your responsibilities will also include managing the reservations back-office (ticket issuing, modification, and cancellation of reservations), helping in booking experiences and activities, advising on the place of experience and pick up, and being responsible for booking changes, cancellations, and refunds.

To succeed in this role, you will need a native level of German and a good level of English, as well as enthusiasm about travelling and the tourism industry.

You will also require knowledge of the value and impact that a good customer experience can create, being an attentive listener, comfortable and skilled at communicating with people, being energetic, innovative, and working proactively at a fast pace, excitement about intercultural communication and the expatriate lifestyle, and living in or willing to relocate to Portugal for an international career and life experience.

The salary conditions include 1214€ gross/month including free accommodation (shared flat, all bills included) or 1610€ gross/month excluding accommodation. For international candidates, reimbursement of initial flight expenses, airport pick up, yearly two-way flight ticket back to your home country (within the EU), help in paperwork, opening bank account, etc. upon arrival, free Portuguese lessons, cooking classes, sport activities, and social events organized by the company are provided.

We offer real career opportunities in different career paths and a chance to be part of a multinational organization acknowledged as one of the best sales and customer service solutions provider companies in the world.



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