Travel Experience Coordinator for Global Hospitality Firm
1 semana atrás
Unlock a rewarding career as a Travel Experience Coordinator with our esteemed global hospitality firm. Based in Lisbon, Portugal, this exciting opportunity allows you to leverage your passion for the travel and tourism industry to deliver exceptional customer experiences.
Responsibilities:
- Supporting customers via phone/email to resolve issues during the booking process
- Giving instructions and taking an active role in finding the right booking
- Following up during the vacation and providing good solutions, including refund
- Being responsible for the current and expanding clients' network
- Managing good and qualified lead generation
About You:
- A native level of Dutch and at least a B2 level of English
- Knowledge of the value and impact that a good customer experience can create
- Excellent communication and interpersonal skills
- A drive for excellence and professionalism
- A real team player and committed to your work
- Excitement about intercultural communication and the expatriate lifestyle
What's in It for You?
- Type of Contract: A fixed-term contract renewable every year
- Working Hours: Full-time (40h/week) on rotating shifts (07:00-19:00)
- Training: Kick-start your career with our intensive training program
- Salary Conditions:
- Including free accommodation (shared flat, all bills included): €1040 gross/month
- Excluding accommodation: €1298 gross/month
- Relocation Package for International Candidates:
- Reimbursement of initial flight expenses after 3 months
- Help with paperwork, opening bank account, etc. upon arrival
- Extra Perks:
- Private health insurance after 6 months of contract
- Free Portuguese lessons, cooking classes, sports activities, and social events
- Career Growth Opportunities:
- Variety of career development chances in different paths
Your Future Company:
We are a multinational organisation recognised as one of the best sales and customer service solutions providers in the world. Our diverse international team includes talents from over 80 nationalities. Join us and contribute to delivering exceptional customer experiences.
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