Hospitality Service Coordinator

Há 1 mês


Lisboa, Lisboa, Portugal Portuguese Hospitality Collection Tempo inteiro
Job Description

We are seeking a Hospitality Service Coordinator to join our team at the Portuguese Hospitality Collection.

About the Job

This is an exciting opportunity to work in a dynamic environment and contribute to the success of our hospitality services. As a key member of our team, you will be responsible for ensuring seamless interactions with our guests, staff, and partners.

Key Responsibilities:
  • Communication and Teamwork: Utilize excellent communication and assertiveness skills to effectively collaborate with colleagues and guests, promoting a positive and proactive attitude within the team.
  • Schedule Flexibility: Demonstrate flexibility and availability to adapt to changing schedules and requirements, ensuring our services meet the needs of our guests.
  • Organizational Skills: Showcase dynamism and organizational skills to manage multiple tasks and priorities efficiently, maintaining a high level of quality and attention to detail.
  • Guest Experience: Deliver exceptional guest experiences by being responsive, courteous, and professional in all interactions.
  • Language Proficiency: Possess excellent spoken English language skills, with other languages being highly valued as a bonus.
Requirements
  • Bachelor's degree or equivalent in a related field (e.g., hospitality, business, or tourism).
  • A minimum of 1 year of experience in a customer-facing role within the hospitality industry.
  • Excellent communication and interpersonal skills.
  • Ability to work well under pressure and prioritize tasks effectively.
  • Flexibility to work varying shifts, including evenings and weekends.
Salary and Benefits

The salary range for this position is approximately €28,000 - €38,000 per annum, depending on experience and qualifications. In addition to a competitive salary, we offer a range of benefits, including:

  • Comprehensive training and development opportunities.
  • Mentorship from experienced colleagues.
  • A dynamic and supportive work environment.
  • Ongoing performance feedback and evaluation.
About Us

The Portuguese Hospitality Collection is a leading provider of luxury hospitality services, dedicated to delivering exceptional experiences for our guests. We value our employees' contributions and strive to create a positive and inclusive work environment that fosters growth and success.


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