Global Education Travel Coordinator

Há 8 horas


Lisboa, Lisboa, Portugal Transforma Travel Group Tempo inteiro

Transforma Travel Group Overview

We are a leading educational tour provider for school and university students, operating trips across the globe. Our bespoke itineraries deliver prescribed learning outcomes and unique activities to inspire the next generation of global citizens.

Salary: Competitive

We offer a competitive salary, dependent on experience, as well as flexible working arrangements in a remote/in-person hybrid setup. Visa sponsorship is not available for this role, and you must have evidence of your legal right to work in the European Union.

Job Description

The Learning Adventure is part of our company, and we're seeking an Educational Travel Bookings Officer to join our Operations Team. This role requires fluency in French, Italian, and English to successfully book tailor-made itineraries. As our new team member, you'll play a vital part in planning and operating educational tours within the EMEA region.

Responsibilities:

  • Bookings: Working with the Operations Team to book and schedule upcoming tours.
  • Contacting suppliers: Developing and maintaining relationships with suppliers in English, French, and Italian.
  • Communication: Clear communication with teachers about upcoming trips, answering questions, and making changes from booking to departure.
  • Documentation: Providing documentation to traveling schools, outlining itineraries, bookings, tickets, and relevant safety information.
  • Record-keeping: Keeping efficient records of upcoming tours, including payment schedules, ticket purchases, accommodation details.
  • Systems: Maintaining accurate databases of transportation operators, hotels, guides, and providing the Sales Team with relevant information for quoting.
  • Product development: Contributing ideas for exciting trip ideas to showcase the EMEA region and giving feedback on Operations processes.

Required Skills and Qualifications:

  • Effective communicator: Able to communicate with a wide range of people, from hotel receptionists to headteachers.
  • Organised approach: Essential for this role, with experience using Word and Excel.
  • Travel industry experience: Desirable but not essential.
  • Knowledge of languages: Working knowledge of countries within the EMEA region and C1 level or above in both French and Italian languages.
  • Excellent spoken and written English language skills.

Benefits

We invest time in our employees to allow them to succeed, ensuring they develop professionally during their time with us. Our rapidly growing company offers opportunities for growth and professional development, as well as a fun and collaborative team environment. Join our team and be part of the action



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