Customer Experience Advocate for European Travel Enthusiasts
Há 6 horas
Are you an exceptional communicator with a passion for delivering top-notch customer experiences? We're seeking a highly skilled Sales Support Representative to join our team in providing unparalleled assistance to our clients.
About Us
JayWay Travel Inc. is a leading boutique travel company specializing in crafting personalized experiences for travelers across Europe. With a rich history dating back to 2006, we've been recognized by prestigious publications such as Travel+Leisure, the New York Times, USA Today, and National Geographic.
Responsibilities
- Deliver timely and effective follow-up phone calls and emails to ensure client satisfaction.
- Support the sales team in their daily workload and provide coverage during scheduled breaks.
- Respond promptly to inbound phone calls and new leads, showcasing excellent communication skills.
- Maintain organized workflow and adhere to established sales processes.
Qualifications
- Communication: Native English proficiency with exceptional writing and speaking abilities.
- Experience: Proven customer care or call center experience.
- Availability: Flexibility to work afternoons/evenings EST, weekends, and holidays with reliable high-speed internet access.
- Skills:
- Strong organizational and problem-solving skills.
- Excellent teamwork and adaptability.
- Familiarity with European geography.
- Travel Experience: Prior travel experience within Europe.
Benefits
- Competitive Salary: $45,000 - $55,000 per annum, depending on experience.
- Full-time, remote position with flexibility to work from home.
- Comprehensive health and wellness benefits package.
- Company-provided laptop and performance bonuses.
Hiring Process
We invite applicants to submit their CV and a cover letter in response to the following questions:
- What skills make you an ideal fit for this role?
- Can you describe your favorite European destinations and travel experiences?
- Why do you find JayWay Travel Inc. an attractive employer?
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