German Speaking Marketing Customer Support Specialist
Há 5 dias
Marketing Customer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media platforms.You will be responsible for end-to-end product troubleshooting, handling advertiser inquiries, and providing high-quality customer support related to digital advertising products. Key ResponsibilitiesTake an active role in identifying opportunities to enhance service quality and improve the overall advertiser experience. Handle and resolve end-to-end product troubleshooting via email and chat channels. Provide customer support for a wide range of advertising products, including technical and product-related queries. Collaborate closely with internal Product Operations and Engineering teams to drive timely resolution of open cases. Ensure high customer satisfaction levels through consistent communication and quality support throughout the case lifecycle. Meet productivity targets and service level metrics, contributing to Best-in-Class support performance. Partner with technical specialists to educate advertisers on product features, campaign setup, and common issue categories. Requirements Experience in paid campaign management is mandatory. Degree in Marketing or a related field. Experience in Digital Marketing. Previous experience in a Contact Centre or Service Program for an Advertising Tech company. Fluent knowledge of social media platforms and basic understanding of digital advertising concepts. Strong customer service orientation, with excellent problem-solving and communication skills. Ability to work independently as well as in a collaborative team environment. Fluent German (C1/C2) and good command of English. Work Schedule Initial Schedule: 12-Hour Operational Window Monday to Sunday – 07:00 to 19:00Two rotational shifts: 07:00 – 16:00 10:00 – 19:00 Future Schedule (Date TBD by Client): 24/7 operation – Monday to Sunday Rotational shifts 2 rotating days off per week
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Lisboa, Portugal Cross Border Talents Tempo inteiroMarketing Customer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media...
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Lisboa, Portugal CallForTalents Tempo inteiroMarketing Customer Service Specialist – German Speaking (Social Media & B2B Support)Location:Lisbon, Portugal (On-site) Contract Type:6-month contract Start:ASAP Work Model:Onsite only About The RoleWe are looking for aGerman-speaking Customer Service Specialistto support our client'sB2B advertiserson one of the world's leading social media platforms. You...
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Lisboa, Lisboa, Portugal CallForTalents Tempo inteiroMarketing Customer Service Specialist – German Speaking (Social Media & B2B Support)Location:Lisbon, Portugal (On-site)Contract Type:6-month contractStart:ASAPWork Model:Onsite onlyAbout The RoleWe are looking for aGerman-speaking Customer Service Specialistto support our client'sB2B advertiserson one of the world's leading social media platforms.You will...
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Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroMarketing Customer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media...
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Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroMarketing Customer Service Specialist – German Speaking (Social Media & B2B Support)Location: Lisbon, Portugal (On-site)Contract Type: 6-month contractStart: ASAPWork Model: Onsite onlyAbout the RoleWe are looking for a German-speaking Customer Service Specialist to support our client's B2B advertisers on one of the world's leading social media...
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German Speaking Customer Support Specialist
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Lisboa, Portugal Cross Border Talents Tempo inteiro🇩🇪 Customer Service Specialist – German Speaking (Social Media & B2B Support) Location: Lisbon, Portugal (On-site) Contract Type: 6-month contract Start: ASAP Work Model: Onsite only About the Role We are looking for a German-speaking Customer Service Specialist to support our client’s B2B advertisers on one of the world’s leading social media...
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Lisboa, Portugal City Job Offers Tempo inteiro**German-speaking Digital Marketing Specialist for Google Ads in Lisbon** Are you passionate about new technology and digital advertising? If your main language is German and you dream of living in the stunning city of Lisbon, this offer is for you! **German-speaking Digital Marketing Specialist** We are seeking German-speakers like you who want to grow...
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