Marketing Customer Support Specialist – Paid Campaigns
2 semanas atrás
Marketing Customer Support Specialist – Paid Campaigns (French Speaking) Location: Lisbon, PortugalWork Model: On-siteStart Date: 29 January 2026 Working Schedule Initial Phase (12-hour coverage): Monday to Sunday: 07:00 – 19:00 Shifts: 07:00 – 16:00 or 10:00 – 19:00 2 rotational days off Future Phase (TBC by client): 24/7 rotational shifts, Monday to Sunday 2 rotational days off Role Overview We are looking for a Marketing Customer Support Specialist to support advertisers using Global Social Media Advertising Platform. In this role, you will assist French-speaking clients with paid campaign management, optimization inquiries, and platform-related questions while delivering high-quality customer service in a fast-paced digital marketing environment. Key Responsibilities Provide customer support to advertisers via phone, email, and/or chat in French and English Support clients with paid campaign management and basic optimization inquiries Assist advertisers in understanding campaign setup, performance, and best practices Troubleshoot platform-related and campaign-related issues Analyze campaign data and provide performance-oriented guidance Ensure accurate case documentation and follow internal policies and procedures Meet quality, productivity, and customer satisfaction KPIs Collaborate with internal marketing, operations, and technical teams Mandatory Requirements Experience in paid campaign management (mandatory) Degree in Marketing or a related field Proven experience in Digital Marketing Previous experience in a Contact Centre or Service Program for an Advertising Tech company Strong familiarity with social media platforms and basic digital advertising concepts Strong customer service orientation Ability to work both independently and as part of a team Fluent French and good command of English Please note that an EU passport/nationality or a valid work permit for Portugal is required to be eligible for this role. Compensation & Benefits Base Salary: €985 (paid over 14 months) Complexity Allowance: €80 (paid over 11 months) Meal Allowance: 7.63 € per day Health Insurance: since day 1 (free after 6 months of contract.) Paid training International and multicultural work environment Career development opportunities within a global tech project Accommodation – The Game Changer Immediate access to a shared apartment (private room) upon arrival All utilities included Fixed cost of €280/month, deducted directly from your payslip No deposit, agency fees, or upfront rental costs
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Lisboa, Portugal Cbtalents Tempo inteiroMarketing Customer Support Specialist – Paid Campaigns (Italian Speaking) Project: Global Social Media Advertising Platform (MPO) Location: Lisbon, PortugalWork Model: On-siteStart Date: 29 January 2026 Working Schedule Initial Phase (12-hour coverage): Monday to Sunday: 07:00 – 19:00 Shifts: 07:00 – 16:00 10:00 – 19:00 2 rotational days off Future...
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Lisboa, Portugal Cbtalents Tempo inteiroMarketing Customer Support Specialist – Paid Campaigns (Spanish Speaking) Project: Global Social Media Advertising Platform (MPO) Location: Lisbon, PortugalWork Model: On-siteStart Date: 15 January 2026Relocation: Not provided Working Schedule Initial Phase (12-hour coverage): Monday to Sunday: 07:00 – 19:00 Shifts: 07:00 – 16:00 10:00 – 19:00 2...
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Lisboa, Portugal PerceptaLyn Tempo inteiroMarketing Customer Support Specialist – Paid Campaigns (ItalianSpeaking)Project:Global Social Media Advertising Platform (MPO) Location:Lisbon, Portugal Work Model:On-site Start Date:29 January 2026 Working ScheduleInitial Phase (12-hour coverage): Monday to Sunday: 07:00 – 19:00 Shifts: 07:00 – 16:00 10:00 – 19:00 2 rotational days off Future Phase...
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Marketing Customer Support Specialist – Paid Campaigns
2 semanas atrás
Lisboa, Portugal Cbtalents Tempo inteiroMarketing Customer Support Specialist – Paid Campaigns (French Speaking) Location: Lisbon, PortugalWork Model: On-siteStart Date: 29 January 2026 Working Schedule Initial Phase (12-hour coverage): Monday to Sunday: 07:00 – 19:00 Shifts: 07:00 – 16:00 or 10:00 – 19:00 2 rotational days off Future Phase (TBC by client): 24/7 rotational shifts, Monday...
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Lisboa, Lisboa, Portugal Cbtalents Tempo inteiroMarketing Customer Support Specialist – Paid Campaigns (Spanish Speaking) Project: Global Social Media Advertising Platform (MPO) Location: Lisbon, Portugal Work Model: On-site Start Date: 15 January 2026 Relocation: Not provided Working Schedule Initial Phase (12-hour coverage):Monday to Sunday: 07:00 – 19:00 Shifts:07:00 – 16:00 10:00 – 19:00 2...
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Lisboa, Lisboa, Portugal Cbtalents Tempo inteiroMarketing Customer Support Specialist – Paid Campaigns (Italian Speaking) Project: Global Social Media Advertising Platform (MPO) Location: Lisbon, Portugal Work Model: On-site Start Date: 29 January 2026 Working Schedule Initial Phase (12-hour coverage):Monday to Sunday: 07:00 – 19:00 Shifts:07:00 – 16:00 10:00 – 19:00 2 rotational days off Future...
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Lisboa, Lisboa, Portugal PerceptaLyn Tempo inteiroMarketing Customer Support Specialist – Paid Campaigns (SpanishSpeaking)Project:Global Social Media Advertising Platform (MPO)Location:Lisbon, PortugalWork Model:On-siteStart Date:15 January 2026Relocation:Not providedWorking ScheduleInitial Phase (12-hour coverage):Monday to Sunday: 07:00 – 19:00Shifts:07:00 – 16:0010:00 – 19:002 rotational days...
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Lisboa, Lisboa, Portugal PerceptaLyn Tempo inteiroMarketing Customer Support Specialist – Paid Campaigns (ItalianSpeaking)Project:Global Social Media Advertising Platform (MPO)Location:Lisbon, PortugalWork Model:On-siteStart Date:29 January 2026Working ScheduleInitial Phase (12-hour coverage):Monday to Sunday: 07:00 – 19:00Shifts:07:00 – 16:0010:00 – 19:002 rotational days offFuture Phase (TBC by...
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Marketing Customer Support Specialist – Paid Campaigns
2 semanas atrás
Lisboa, Lisboa, Portugal Cbtalents Tempo inteiroMarketing Customer Support Specialist – Paid Campaigns (French Speaking) Location: Lisbon, Portugal Work Model: On-site Start Date: 29 January 2026 Working Schedule Initial Phase (12-hour coverage):Monday to Sunday: 07:00 – 19:00 Shifts: 07:00 – 16:00 or 10:00 – 19:00 2 rotational days off Future Phase (TBC by client):24/7 rotational shifts, Monday...
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Marketing Customer Support Specialist – Paid Campaigns
2 semanas atrás
Lisboa, Lisboa, Portugal Cbtalents Tempo inteiroMarketing Customer Support Specialist – Paid Campaigns (French Speaking) Location: Lisbon, Portugal Work Model: On-site Start Date: 29 January 2026 Working Schedule Initial Phase (12-hour coverage):Monday to Sunday: 07:00 – 19:00 Shifts: 07:00 – 16:00 or 10:00 – 19:00 2 rotational days off Future Phase (TBC by client):24/7 rotational shifts, Monday...
