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Your role in our teamWe are seeking a proactive and experiencedContract Maintenance Managerto lead a technical team responsible for the daily maintenance operations of automated storage and retrieval systems at our customer site. This role requires a hands-on leader capable of driving performance, optimizing costs, and ensuring service excellence, while maintaining strong client relationships Main Responsibilities Lead, motivate, and manage a team of operators and maintenance technicians on-site. Coordinate and supervise preventive, corrective, and retrofit maintenance activities. Ensure compliance with safety standards and site procedures. Act as the primary interface with the customer regarding service performance, escalations, and improvement actions. Monitor and analyze KPIs and maintenance dashboards, identifying trends and implementing corrective actions. Drive cost control and identify opportunities for operational efficiency. Manage technical documentation and ensure timely and accurate reporting. Support the continuous improvement of maintenance processes and methods. Participate in planning activities, resource allocation, and spare parts management. Travel occasionally to other customer sites, suppliers, or internal company locations as required. Your profile Bachelor's or Master's degree in Industrial Management, Mechanical Engineering, or Automation Engineering. 6 to 9 years of experience in industrial maintenance or project management. Proven experience in team leadership within an industrial or technical environment. Fluent in English – both spoken and written (mandatory). Solid technical background, including: Electrical / Mechanical diagram interpretation. Maintenance of lifting and handling equipment. Knowledge of safety regulations (individual and collective protection). Experience with ERP systems (e.g., SAP) and MS Office. Excellent analytical, organizational, and problem-solving skills. Strong communication and interpersonal abilities. Willingness and availability to travel when required. Availabilty to travel Preferred Qualifications Experience with dashboard/KPI reporting and maintenance metrics. Familiarity with RCM & OEE. Prior involvement in cost optimization and service contract execution. Strong customer-oriented mindset and ability to manage stakeholder expectations. Your working environment at KörberAt the heart of every solution, every success, is a team of dedicated professionals willing to help each other while bringing creativity and energy to every project. Körber Supply Chain is the embodiment of this. Home to hundreds of the best minds in the industry, spanning technology for warehousing, logistics, transportation, and more, you'll work with some of the biggest brands in the world and empower smaller players to disrupt the market—maybe even change the world. Turn your passion into a fulfilling career with Körber Supply Chain Your Benefits Daily fresh fruit, bread and yogurt Employee Assistance Program Mobile work Flexible time schedule Personal Hazards Insurance Active protocols with external partner Apply now and join our teamReady for your next step? Click on 'Apply now' to get started right away As long as the position is advertised, you can apply at any time. We value diversity and therefore welcome all applicants - regardless of gender, nationality, ethnic or social origin, religion/belief, disability, age, sexual orientation and identity, and any other protected status. You can find out more about our culture here Culture at Körber - it's worth taking a look If you have any questions or technical problems, please send us an e-mail to Eliana Cristina Costa Cruzis the responsible person for this job advertisement. We work with permanent partners and therefore ask recruitment consultants to refrain from contacting us by e-mail or telephone.