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Full-Time | Start: January 2026 On-Site | Head Office based in Cascais Brave Generation Academy (BGA)is seeking a dynamicSales & Admissions Officer who combines strong interpersonal skills with initiative, attention to detail, and a results-driven mindset.The ideal candidate is a natural people-person, quick to learn, and dedicated to providing an outstanding experience for prospective learners and their families. REQUIREMENTS Professional fluency in both English & Portuguese Eligible to work in Portugal Degree and or experience in Business, Education, Communications, Marketing, or a related field CRM experience (HubSpot preferred) Excellent communication and customer service skills Strong organisation, time management, and attention to detail Confidence working cross-departmentally in a fast-paced environment Proficiency in Microsoft Office KEY RESPONSIBILITIES Lead Generation & Conversion:Drive inbound and outbound lead generation, qualify prospects, and convert inquiries into enrolments. Maintain a strong sales pipeline and follow up promptly on all leads. Admissions Management:Oversee the full admissions process from initial inquiry to confirmed enrolment, ensuring all documentation is accurate and processed on time. Family Engagement:Provide clear, empathetic, and proactive guidance to families, helping them understand BGA's educational pathways and programs. Build strong relationships to support trust, confidence, and retention. Financial Aid & Documentation:Track financial aid and scholarship applications in collaboration with Finance. Ensure eligibility, requirements, and timelines are clearly communicated and documentation is audit-ready. Data Management & Reporting:Maintain accurate records in HubSpot and internal systems. Produce reports on lead conversion, admissions trends, and departmental performance. Cross-Team Collaboration & Process Improvement:Work closely with Sales, Marketing, Academic, and Operations teams to ensure smooth learner onboarding. Identify workflow inefficiencies and contribute to improving admissions and sales processes. KEY PERFORMANCE INDICATORS (KPIs) Number of qualified leads generated. Lead-to-enrolment conversion rate. Achievement of individual and team sales targets. Timely and professional follow-up on inquiries. Accuracy and completeness of admissions documentation. Smooth transition from inquiry to enrolment (trial-to-onboarding conversion). Learner retention post-onboarding. Family satisfaction and positive feedback. Accuracy and timeliness of CRM data entry and reporting. Collaboration and contribution to process improvements. Adherence to BGA policies, standards, and confidentiality.