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About the Company Our client is a global e-commerce and operations business, driving innovative findings within the The HR Operations Director is a pivotal leadership role responsible for shaping and executing a forward-thinking people strategy that supports our client's ambitious growth plans. About the Role We're looking for an experienced HR Operations Director to build and lead the foundations of our People infrastructure as we scale globally. This role is critical to ensuring our employees are supported with seamless processes, accurate data, and competitive rewards. Responsibilities Own the end-to-end HR operations lifecycle: onboarding, data management, payroll, benefits, and off-boarding. Design and manage total rewards programs, including compensation structures, benefits, and equity plans. Oversee payroll operations across multiple geographies, ensuring accuracy, compliance, and efficiency. Implement and continuously improve our HRIS and people data analytics, building reliable dashboards and insights for leadership. Ensure compliance with employment law, contracts, GDPR, and labor regulations across all jurisdictions. Partner with leadership to deliver scalable HR processes that enable growth without unnecessary bureaucracy. Qualifications Proven experience leading HR operations in a fast-growth, multi-country company. Expertise in payroll, benefits, total rewards, and equity plans. Strong HRIS knowledge and a data-driven approach to decision-making. Track record of building scalable processes while maintaining compliance and accuracy. Detail-oriented, hands-on, and comfortable operating in high-growth, high-ambiguity environments. Based in (or willing to relocate to) Lisbon, with strong presence at HQ. Required Skills Proven experience leading HR operations in a fast-growth, multi-country company. Expertise in payroll, benefits, total rewards, and equity plans. Strong HRIS knowledge and a data-driven approach to decision-making. Track record of building scalable processes while maintaining compliance and accuracy. Detail-oriented, hands-on, and comfortable operating in high-growth, high-ambiguity environments. Preferred Skills Experience in a multicultural environment. Ability to drive organizational change. Strong communication and interpersonal skills.
