Portuguese Customer Representative

Há 4 dias


Coimbra, Portugal Cbtalents Tempo inteiro

Posição: Customer Representative Português Sobre a Função Prestar suporte ao cliente em português em vários projetos (e-commerce, viagens, tecnologia, lifestyle, etc.) Gerir pedidos por telefone, e-mail e chat com profissionalismo e empatia Identificar necessidades e fornecer soluções eficazes Garantir uma excelente experiência ao cliente em todas as interações Requisitos Nível de português C1+ (oral e escrito) Fortes competências de comunicação e resolução de problemas Motivação para mudar-se para a Grécia ou já residir no país Cidadania da UE ou permissão de trabalho válida na Grécia Salário & Benefícios Salário mensal competitivo: Euros Bónus mensais de desempenho Formação paga e desenvolvimento contínuo Seguro de saúde e benefícios adicionais Pacote de Relocação (para candidatos da UE) Voo pago para Atenas 2 semanas de alojamento inicial Receção no aeroporto Apoio na procura de habitação Assistência com banco, segurança social e documentação Modelo de Trabalho Opção de trabalho remoto ou presencial na Grécia (remoto principalmente em Atenas após a relocação) Múltiplas datas de início disponíveis Por que juntar-se a nós Trabalhar numa empresa global de referência em BPO Ganhar experiência com marcas de renome mundial Viver em Atenas, uma cidade mediterrânea vibrante com excelente qualidade de vida e oportunidades About the Role Provide customer support in Portuguese across various projects (e-commerce, travel, tech, lifestyle, etc.) Handle inquiries via phone, email, and chat with professionalism and empathy Identify customer needs and deliver effective solutions Ensure an outstanding customer experience in every interaction Requirements Portuguese level C1+ (written and spoken) Strong communication and problem-solving skills Willingness to relocate to Greece or already based in Greece EU citizenship or valid Greek work permit Salary & Benefits Competitive monthly salary: Euros Monthly performance bonuses Paid training and continuous development Health insurance and additional employee benefits Relocation Package (for EU candidates) Paid flight to Athens 2 weeks of accommodation provided Airport pickup Assistance with housing search Support with banking, social security, and other admin tasks Work Setup Remote or on-site options in Greece (remote mainly from Athens after relocation) Multiple start dates available Why Join Work with a top global BPO company Gain experience with world-famous brands Live in Athens, a vibrant Mediterranean city with great lifestyle and career opportunities



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