Dutch Customer Service Specialist

2 semanas atrás


Lisboa, Portugal SerDigital Tempo inteiro

About The RoleWe're looking for a bilingualCustomer Service Specialist (Dutch + English)to join our Small Appliances Group in Lisbon. If you enjoy helping customers, solving problems fast, and keeping everything running smoothly, this role is for you. What You'll Do Assist customers through various channels ensuring a high-quality service experience Understand product features, troubleshoot common issues, and guide users with clarity Keep internal systems updated and maintain accurate customer records Collaborate with cross-functional teams to escalate and resolve complex cases What We're Looking For Fluency in Dutch and English Strong communication and problem-solving skills Comfort working in a fast-paced, multicultural environment Previous experience in customer support is a plus What We Offer Competitive salary plus performance bonuses Meal allowance and health insurance Relocation package Professional training and career development opportunities ScheduleMonday to Saturday, full time (Portuguese business hours). Sunday + one rotating day off. LocationLisbon, on-site.


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