Implementation Manager

Job Title Implementation Manager - AviationSummary As Implementation Manager - Aviation, you'll partner with the Project Manager to deliver impactful airport IT solutions. You'll drive end-to-end delivery of customer-facing projects—software, hardware, testing, and go-live—while building strong relationships across all levels of the client organization. You'll bring advanced product knowledge, leadership, and problem-solving skills to implement Amadeus Airport Management solutions, ensuring usability and customer satisfaction Key Responsibilities Leadership Create and manage implementation plans with the Project Manager; Own technical issues through resolution and provide clear status updates; Advise customers on upgrades, installations, and architecture; Represent technical expertise in internal/external meetings and pre-sales demos. Technical Lead customer testing phases (UAT, SIT, ORAT); Gather and document functional/technical requirements; Configure and deliver airport management systems; Support SDLC teams and contribute to design solutions; Ensure quality through unit and integration testing; assist operations during cutovers About the ideal candidate: Extensive experience working on Airports and/or Airlines Projects with respect to Airport Management Systems; Business and IT Operations understanding of the Airport business processes, Airport IT, Ground Handlers, Airlines and Travel industry; Software development/solution design background is nice to have; Fluent in English; Used to work effectively with people from different backgrounds and cultures to accomplish business objectives, valuing and gaining benefit from the diversity of ideas and perspectives in a multi-cultural environment; Discusses needed change with a view to the future, creates commitment and enthusiasm towards the goal and actively anticipates / manages resistance.  Ability to obtain a passport and agree to travel domestically and internationally as required to support the job requirements What we can offer you: A complete rewards offer - Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including bonus, equity, healthcare insurance, as well as lunch allowance and other benefits. A truly global DNA - Everything at Amadeus is global, from our people to our business, which translates into our footprint, processes, and culture. Great opportunities to learn - Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. A caring environment - Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life. We care about our employees and strive to provide a supportive work environment. A flexible working model - We want our employees to do their best work, wherever and however it works best for them. A diverse and inclusive community - We are committed to leveraging our uniquely diverse population to drive innovation, creativity, and collaboration across our organization. A Reliable Company - Trust and reliability are fundamental values that drive our actions and shape long-lasting relationships with our customers, partners, and employees. A critical mission and purpose - At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. #LI-EMEA Diversity & Inclusion Amadeus aspires to be a leader in Diversity, Equity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience.   Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.