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Seller Customer Service Specialist –

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Location:Lisbon, Portugal –On-siteStart Date:8 January 2026 Working Schedule:Phase 1: Monday to Sunday Shift options: 08:00–17:00 or 09:00–18:00 (rotative shifts) Days Off: 2 rotational days Phase 2 (at a later date – TBC by client): 24/7 rotational shifts, Monday to Sunday Role Overview:As aSeller Customer Service Specialist, you will supportGerman-speaking sellerson the platform, helping them manage their accounts, improve performance, and achieve business success. This role requires strongcustomer service skills combined with sales awareness and a commercial mindset, supporting sellers through guidance, issue resolution, and performance-related recommendations. Key Responsibilities: Provide customer support to sellers via email, chat, and/or phone in German and English Support sellers with