Customer Service Manager
Há 3 dias
We are looking for an experienced Customer Service Manager to manage the installation and operation of this strategic project, from start-up to consolidation of the team and processes. What we expect from you: Experience in operations management in Contact Centers and Customer Journey; Ability to lead teams and projects from the initial phase; Focus on results, quality, and efficiency; Fluency in Portuguese, English, Spanish (other languages are an asset); Manage the work center; Manage and supervise the teams and their respective services to ensure the proper use of workstations, motivate and prepare teams to meet the objectives of the different services, improving and optimizing their achievement; Ensure compliance with company standards and guarantee a good working environment in the services; Monitor the main KPIs, identifying areas and aspects for improvement, putting action plans into practice, thus maximizing efficiency and improving processes; Produce the necessary reports inherent to the role; Communicate directly with company management; Control services to ensure compliance with the levels established with customers; Control and motivate teams; Ensure the profitability of accounts and services by achieving the objectives of advisors, supervisors, coordinators, and service managers; Customer relations. What we offer: Participation in a high-impact international project; Leadership and the opportunity to shape the team culture; Remuneration commensurate with your professional experience; A collaborative, innovative, and growing environment. Want to be the leader of this transformation? Send your application to Recruitment #SiteManager #ContactCenter #Leadership#Opportunity #Management
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Customer Service Manager
2 semanas atrás
Porto Salvo, Lisboa, Portugal Triangle Solutions RH (Portugal) Tempo inteiro 60 000 € - 80 000 € por anoWe are looking for an experienced Customer Service Manager to manage the installation and operation of this strategic project, from start-up to consolidation of the team and processes.What we expect from you:Experience in operations management in Contact Centers and Customer Journey;Ability to lead teams and projects from the initial phase;Focus on results,...
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Senior Technical Service Manager
1 semana atrás
Porto Salvo, Portugal SAP Tempo inteiro**We help the world run better** **Summary**: We are looking for an accomplished Senior SAP Technical Consultant who is well versed in delivering consistent, high-quality results to join our SAP Enterprise Cloud Services team as a Technical Service Manager (TSM). You will contribute to SAP's global strategy by supporting our customers with their SAP S/4...
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Technical Service Manager
1 semana atrás
Porto Salvo, Portugal SAP SE Tempo inteiroWe help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...
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Senior Technical Service Manager
1 semana atrás
Porto Salvo, Portugal SAP Tempo inteiro**We help the world run better** **What you will do** As a Senior Technical Service Manager, you will contribute to SAP's global strategy by supporting our customers with their SAP S/4 HANA adoption on their path to the Intelligent Enterprise as part of the SAP Enterprise Cloud Services team. TSMs play a critical part in helping our customers accelerate...
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Technical Service Manager
2 semanas atrás
Porto Salvo, Portugal SAP Tempo inteiroWe help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...
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Technical Service Manager
2 semanas atrás
Porto Salvo, Portugal SAP Tempo inteiro**We help the world run better** At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your...
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Senior Technical Service Manager
2 semanas atrás
Porto Salvo, Portugal SAP Tempo inteiroWe help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...
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Senior Technical Service Manager
2 semanas atrás
Porto Salvo, Portugal SAP Tempo inteiroLocation: Porto Salvo Portugal Salary: Competitive Type: Permanent Main Industry: Search Management & Executive Jobs Other Industries & Skills: Finance, Banking & Insurance, Legal Advertiser: SAP Job ID: Posted On: 15 October 2025 We help the world run better At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're...
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Technical Service Manager
Há 3 dias
Porto Salvo, Portugal SAP Tempo inteiroWe help the world run betterAt SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging – but it matters. You'll find a place where you can be yourself, prioritize your...
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Senior Technical Service Manager
1 semana atrás
Porto Salvo, Portugal SAP Tempo inteiro**We help the world run better** At SAP, we keep it simple: you bring your best to us, and we'll bring out the best in you. We're builders touching over 20 industries and 80% of global commerce, and we need your unique talents to help shape what's next. The work is challenging - but it matters. You'll find a place where you can be yourself, prioritize your...
