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Beauty Products Brand Advisor

3 semanas atrás


Lisboa, Portugal SkillMatch Solutions Tempo inteiro

Role Overview:As a Customer Support Advisor for our premier beauty and cosmetics retailer, you will play a crucial role as the first point of contact for our customers. You will serve as a brand ambassador, providing exceptional service to enhance customer satisfaction and loyalty.

Your responsibilities

will include supporting the after-sales process, managing online orders and refunds, handling customer inquiries, and resolving complaints promptly and effectively.

Salary

Package: Monthly Base Salary: 855  EUr gross, Annual Base Salary: 11,970 EUR Meal Allowance: 7.23 EUR per day (1,908.72 EUR per annum, net) Transport Allowance: 20 EUR per month (240 EUR per annum) Performance Bonus: Up to 100 EUR per month (1,200 EUR per annum) Health Insurance: Provided from day 1 (free after 6 months) Possible Gross Annual Income: Up to 15,318.72 EUR (including base salary, meal allowance, transport allowance, and performance bonus) Schedule: Monday to Saturday (including