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Cascais, Portugal Cbtalents Tempo inteiroWe are actively seeking an enthusiastic and highly proficient Dutch-speaking professional to join our international team in Lisbon as a Client Engagement Specialist. This role is pivotal in ensuring seamless and superior support for our valued policyholders in the Dutch market. The Role in Detail: Customer Experience Champion As a Client Engagement...
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Danish/Dutch Customer Service Agent
3 semanas atrás
Exciting Opportunity for Danish or Dutch-Speaking Professionals in Portugal Are you fluent in Danish or Dutch (C2 level) and based in Portugal? Looking for a fresh challenge in your career or ready to grow in the customer service sector? If so, this could be your perfect role Location:Carcavelos ( 2 days on site) Salary:€870 + €770 Language Bonus + Meal Allowance + Performance Bonus (up to €178.50/month) Our client, a European leader in the leisure gift market, is all about creating magical experiences. From adventure and well-being to gastronomy and memorable stays, they offer customers the widest variety of gift experiences in Europe. If this sounds exciting, read on What we're looking for: Fluent Danish or Dutch (C2 level)– required. Fluent English – strong speaking and writing skills. Customer service experience (preferably in call centers) or B2B support experience. Ability to thrive in a fast-paced, dynamic environment. Your role will include: Assisting customers with orders, exchanges, and upselling opportunities. Managing customer and partner interactions through phone, email, chat, and social media. Recording customer details and ensuring timely follow-up on all cases. Staying updated on product knowledge and company policies. Collaborating with the team to exceed quality KPIs and strengthen the brand. What's in it for you? Competitive salary Comprehensive training to help you succeed.Fully paid Work from ANY country for up to 20 days/year Monday-Friday schedule (8 am-5 pm).No nights shifts or weekend. Health and life insurance provided by the company. Weekly events and activities to keep you engaged and motivated. Direct employment with the client. Exciting opportunities for career growth You can email to or call directly to
