Dutch-Speaking Client Engagement Specialist
Há 5 dias
We are actively seeking an enthusiastic and highly proficient Dutch-speaking professional to join our international team in Lisbon as a Client Engagement Specialist. This role is pivotal in ensuring seamless and superior support for our valued policyholders in the Dutch market. The Role in Detail: Customer Experience Champion As a Client Engagement Specialist, you will be the primary point of contact for our customers, utilizing your communication skills via telephone and digital channels to address a broad range of service needs. You will be responsible for resolving inquiries, providing policy clarifications, troubleshooting service issues, and guiding customers through claims and billing processes. Your success will hinge on your ability to deliver solutions efficiently while fostering a positive and trustworthy relationship with every client. Core Tasks and Responsibilities Manage incoming communications from Dutch clients, providing accurate information and professional assistance related to their insurance products. Analyze customer concerns, execute appropriate resolutions, and strategically escalate complex matters to specialized teams as needed. Educate clients on the specifics of their insurance plans, ensuring full comprehension of terms and conditions. Maintain rigorous and up-to-date documentation of all interactions, resolutions, and customer data in the internal system. Operate in full adherence to established company protocols and quality assurance guidelines. Contribute proactively to team efforts and organizational goals regarding service excellence. Essential Hiring Criteria Language Proficiency: Mandatory requirement for fluency (written and spoken) in Dutch. High-level competency in English (C1 minimum) is also essential for all business operations. Start Date: The successful candidate must be available to begin employment on January 8, 2026. Work Permit: Valid documentation to legally work in Portugal is required. Accepted documents include: EU Citizenship, a Residency Card (with over one year of remaining validity), or a Refugee Card. Desired Background (Beneficial Experience) Prior experience in a customer service, help desk, or call center environment. Any professional background within the insurance or financial services sector is considered a strong advantage. Work Structure and Benefits Location: Lisbon, Portugal. Work Days: Monday to Friday. Days Off: Weekends are guaranteed off. Shift Times: Rotational shifts scheduled between 07:30 AM and 08:00 PM (employees are assigned shifts within this window). Compensation and Perks Salary: €1,100 Gross base pay per month.
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Cascais, Lisboa, Portugal Cbtalents Tempo inteiroWe are actively seeking an enthusiastic and highly proficient Dutch-speaking professional to join our international team in Lisbon as a Client Engagement Specialist. This role is pivotal in ensuring seamless and superior support for our valued policyholders in the Dutch market. The Role in Detail: Customer Experience Champion As a Client Engagement...
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Dutch-Speaking Client Engagement Specialist
2 semanas atrás
Cascais, Portugal Cbtalents Tempo inteiroWe are actively seeking an enthusiastic and highly proficient Dutch-speaking professional to join our international team in Lisbon as a Client Engagement Specialist. This role is pivotal in ensuring seamless and superior support for our valued policyholders in the Dutch market. The Role in Detail: Customer Experience Champion As a Client Engagement...
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Dutch-Speaking Client Engagement Specialist
1 dia atrás
Cascais, Portugal Cbtalents Tempo inteiroWe are actively seeking an enthusiastic and highly proficient Dutch-speaking professional to join our international team in Lisbon as a Client Engagement Specialist. This role is pivotal in ensuring seamless and superior support for our valued policyholders in the Dutch market. The Role in Detail: Customer Experience Champion As a Client Engagement...
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Cascais, Portugal Cbtalents Tempo inteiroWe are actively seeking an enthusiastic and highly proficient Dutch-speaking professional to join our international team in Lisbon as a Client Engagement Specialist. This role is pivotal in ensuring seamless and superior support for our valued policyholders in the Dutch market. The Role in Detail: Customer Experience Champion As a Client Engagement...
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Dutch-Speaking Client Engagement Specialist
1 semana atrás
Cascais, Portugal ALIGN Tempo inteiroA customer service company in Lisbon is seeking a Customer Service Specialist to provide support for German-speaking customers. The role offers a structured weekday schedule from Monday to Friday and includes comprehensive training for new team members. Responsibilities involve responding to customer inquiries, guiding them through processes, and maintaining...
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Cascais, Portugal ALIGN Tempo inteiroWe are actively seeking an enthusiastic and highly proficient Dutch-speaking professional to join our international team in Lisbon as a Client Engagement Specialist. This role is pivotal in ensuring seamless and superior support for our valued policyholders in the Dutch market. The Role in Detail: Customer Experience Champion As a Client Engagement...
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Dutch Customer Specialist In Lisbon
2 semanas atrás
Cascais, Portugal Cbtalents Tempo inteiroA dynamic customer support company in Portugal is looking for a Support Specialist to enhance the customer experience through effective communication. You will engage with customers via email, chat, and social platforms, resolving issues and providing assistance. The ideal candidate is fluent in Dutch and English, has strong analytical skills, and is eager...
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Dutch-Speaking Customer Service Pro — Lisbon On-site
2 semanas atrás
Cascais, Portugal JoB Training & Coaching Tempo inteiroA professional training and coaching company is seeking a Customer Service Specialist in Lisbon. The role involves addressing inquiries via phone, email, and chat while ensuring a positive customer experience. Candidates must be fluent in Dutch and proficient in English, with strong communication skills. This full-time position offers a competitive salary,...
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Danish/Dutch Customer Service Agent
1 semana atrás
Cascais, Portugal RECRUITERS Tempo inteiroExciting Opportunity for Danish or Dutch-Speaking Professionals in Portugal Are you fluent in Danish or Dutch (C2 level) and based in Portugal? Looking for a fresh challenge in your career or ready to grow in the customer service sector? If so, this could be your perfect role Location:Carcavelos ( 2 days on site) Salary:€870 + €770 Language Bonus + Meal...
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Klantenservice Specialist
Há 4 dias
Cascais, Portugal JoB Training & Coaching Tempo inteiroJoin to apply for the Klantenservice Specialist (Meerdere Openingen) -Dutch- On-site -Lisbon role at JoB Training & Coaching 3 days ago Be among the first 25 applicants Pay Range This range is provided by JoB Training & Coaching. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more. Base Pay Summary -...
