Finnish Service Delivery Manager
Há 2 horas
As a Service Delivery Manager, you will be managing one or more key stakeholder accounts, promoting the continuous improvement of productivity, service quality, and customer satisfaction. The ideal candidate will be highly experienced in managing supplier expectations, outgoing and with strong presentation skills, and able to thrive in a collaborative environment. Responsibilities: Accountable for managing service delivery for one or more client accounts - often across multiple sites and countries. Consistent and measured delivery of service to contracted SLA. Accountable for robust contract P&L management online with agreed Business Case and Financial Plans targets. Provides support to new business opportunities. Takes an active supporting role in bids and supports the transition and implementation of new business (including newservice offers). Ensures timely and accurate escalation of client service problems and incidents within appropriate timescales. Provides expert problem management support to difficult, high profile customer issues and ensures root-cause analysis is conducted and a corrective action plan is followed through with any learning applied for the future benefit Ensures the client's contractual targets and measurements are supported by back-to-back supplier commitments. Support in identifying the same
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Finnish Service Delivery Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAs a Service Delivery Manager, you will be managing one or more key stakeholder accounts, promoting the continuous improvement of productivity, service quality, and customer satisfaction. The ideal candidate will be highly experienced in managing supplier expectations, outgoing and with strong presentation skills, and able to thrive in a collaborative...
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Finnish Service Desk Agent
Há 2 horas
Lisboa, Portugal Cross Border Talents Tempo inteiroAs a Service Desk Agent, you will be the first point of contact for technical and customer support inquiries for our Finnish Speaking stakeholders. The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment. Responsibilities : Manage incoming client contacts and escalations...
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Finnish Service Desk Agent
Há 2 horas
Lisboa, Portugal Cross Border Talents Tempo inteiroAs a Service Desk Agent, you will be the first point of contact for technical and customer support inquiries for our Finnish Speaking stakeholders. The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment. Responsibilities : Manage incoming client contacts and escalations...
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Finnish Customer Service Agent
Há 6 dias
Lisboa, Portugal HCL Technologies Tempo inteiro**Your Role & Responsibilities** We are searching for a Service Desk Agent Finnish Speaker that is effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment and wants to make a real impact on the technology industry. As a Service Desk Agent with HCL Technologies, you will be the first point of contact...
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Finnish Service Desk Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroAs a Service Desk Agent, you will be the first point of contact for technical and customer support inquiries for our Finnish Speaking stakeholders.The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment.Responsibilities :Manage incoming client contacts and escalations...
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Cx Specialist Finnish Speaker
2 semanas atrás
Lisboa, Portugal EVA Global Tempo inteiro**EVA Global is hiring Finnish** **Customer Service Specialist.** EVA Global was set up in 2017 with the mission of accelerating the transition to clean transport systems from the front lines through our “Never Stranded” philosophy. This philosophy has been our compass in continuously striving to provide EV drivers with a superior customer...
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Service Delivery Manager
Há 6 dias
Lisboa, Portugal Olisipo Tempo inteiroReferência 13211_Service Delivery Manager_Lisboa **Descrição**: Service Delivery Manager **Perfil**: - Strong expertise in IT service management and incident, problem, and change processes; - Practical understanding of ITIL processes and experience with ticketing tools (ServiceNow is a plus); - Handson experience in IT operations environment; - Fluent...
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Service Delivery Manager
Há 3 horas
Lisboa, Portugal PrimeIT Tempo inteiroPrimeIT is a leading company with over 18 years of experience in providing IT, Telecommunications, and Engineering technological services. Specialized in Team Extension, Managed Services, Custom Software, and Nearshore, we currently have a team of over 2350 professionals collaborating on national and international projects across various technologies. We are...
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Account Manager with Finnish in Lisbon
2 semanas atrás
Lisboa, Lisboa, Portugal Your Job Away Tempo inteiroJob Description: Your Job Away is a Multilingual Recruitment company, fully dedicated to the Portuguese Market.We are looking for Account Manager with native level of Finnish to work in Sales of promotional and personalized brand itens in Lisboa.Who can fit with this job offer?Candidates with excellent communication skills, passionate about helping the...
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Service Delivery Manager
Há 2 dias
Lisboa, Portugal WTW Tempo inteiroThe IT Service Delivery Manager will play a crucial role in ensuring the successful delivery of IT services to WTW colleagues by effectively managing business relationships, resolving service performance or degradation challenges and assisting with the resolution of critical incidents. The IT Service Delivery Manager will be responsible for overseeing the...