Finnish Service Delivery Manager
Há 10 horas
As a Service Delivery Manager, you will be managing one or more key stakeholder accounts, promoting the continuous improvement of productivity, service quality, and customer satisfaction. The ideal candidate will be highly experienced in managing supplier expectations, outgoing and with strong presentation skills, and able to thrive in a collaborative environment. Responsibilities: Accountable for managing service delivery for one or more client accounts - often across multiple sites and countries. Consistent and measured delivery of service to contracted SLA. Accountable for robust contract P&L management online with agreed Business Case and Financial Plans targets. Provides support to new business opportunities. Takes an active supporting role in bids and supports the transition and implementation of new business (including newservice offers). Ensures timely and accurate escalation of client service problems and incidents within appropriate timescales. Provides expert problem management support to difficult, high profile customer issues and ensures root-cause analysis is conducted and a corrective action plan is followed through with any learning applied for the future benefit Ensures the client's contractual targets and measurements are supported by back-to-back supplier commitments. Support in identifying the same
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Finnish Service Delivery Manager
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 60 000 € - 80 000 € por anoAs a Service Delivery Manager, you will be managing one or more key stakeholder accounts, promoting the continuous improvement of productivity, service quality, and customer satisfaction. The ideal candidate will be highly experienced in managing supplier expectations, outgoing and with strong presentation skills, and able to thrive in a collaborative...
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Customer Service Administrative Finnish Fluent
2 semanas atrás
Lisboa, Portugal HAYS Tempo inteiroCustomer Service Administrative - Finnish Fluent Your new Company Integrate a multinational company that delivery and differentiate customer experience on behalf of some of the world’s most respected brands. Your new role What you´ll need to succeed Be fluent in Finnish and English, both spoken and written. Attention to detail and ability to work...
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Finnish Service Desk Agent
Há 2 dias
Lisboa, Portugal Cross Border Talents Tempo inteiroAs a Service Desk Agent, you will be the first point of contact for technical and customer support inquiries for our Finnish Speaking stakeholders. The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment. Responsibilities : Manage incoming client contacts and escalations...
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Finnish Service Desk Agent
Há 10 horas
Lisboa, Portugal Cross Border Talents Tempo inteiroAs a Service Desk Agent, you will be the first point of contact for technical and customer support inquiries for our Finnish Speaking stakeholders. The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment. Responsibilities : Manage incoming client contacts and escalations...
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Customer Service Representative with Finnish
1 semana atrás
Lisboa, Portugal Wibit Consulting & Services (WibitCS) Tempo inteiroWe are partnering with a **leading Outsourcing/BPO consultancy** to recruit a **Finnish-speaking Customer Service Representative** for their team in **Lisbon**. This is a fantastic opportunity to work with a **global travel and tourism brand** and help deliver exceptional customer experiences! **Location**: Lisbon (on-site) **Employment Type**: Fixed-term...
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Oferta de emprego: Finnish Speaker
3 semanas atrás
Lisboa, Portugal GET JOB LTD Tempo inteiroFinnish Speaker - Customer Support (M/F) Job Offer: Finnish Speaker - Customer Support (M/F): Get The Job Job Description: Position: Finnish Speaker - Customer Support (M/F) Reference: 6992074 Deadline: 2-12-2024 Location: Lisbon Sector: Call Center / Help Desk Offer Details: Are you fluent in Finnish and looking for a customer service role? Join...
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Finnish Customer Service Agent
2 semanas atrás
Lisboa, Portugal HCL Technologies Tempo inteiro**Your Role & Responsibilities** We are searching for a Service Desk Agent Finnish Speaker that is effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment and wants to make a real impact on the technology industry. As a Service Desk Agent with HCL Technologies, you will be the first point of contact...
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Finnish Customer Service Agent
2 semanas atrás
Lisboa, Portugal HCL Technologies Tempo inteiro**Your Role & Responsibilities** We are searching for a Service Desk Agent Finnish Speaker that is effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment and wants to make a real impact on the technology industry. As a Service Desk Agent with HCL Technologies, you will be the first point of contact...
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Service Delivery Manager
Há 3 dias
Lisboa, Portugal WIRE IT Tempo inteiro**WIRE IT** is a global company specialized in IT services. We are supported by an experienced team that knows the IT market, allowing our customers to make the best decisions and accomplish their business goals. We are currently looking for **Service Delivery Manager**to join our team. **Location**:Hybrid, Lisbon. **Required skills**: - Degree in...
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Finnish Service Desk Agent
2 semanas atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiro 30 000 € - 50 000 € por anoAs a Service Desk Agent, you will be the first point of contact for technical and customer support inquiries for our Finnish Speaking stakeholders.The ideal candidate will be an effective communicator, an analytical problem solver, and have the ability to thrive in a fast-paced environment.Responsibilities :Manage incoming client contacts and escalations...