German Customer Support for Online Video Platform
2 semanas atrás
Cross Border Talents is recruiting German Customer Support for Online Video Platform - Lisbon Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their activities offering the best quality service to their customers, while working with prestigious worldwide brands. RequirementsAt least 12 months of direct customer service experience required, preferably in contact centers in a B2C and/or B2B environment Good communication skills, both verbal and oral Native German level written and spoken communication skills Minimum B2 Level English Spoken and Written European Nationality or Portuguese Work Permit Proactive attitude and strong team-spirit Be organized and able to learn new processes, concepts, and skills as well as being able to understand that an operation is an ever-changing organism Strong attention to detail and a desire to deliver accurately, efficiently and to a high standard Ability to handle not only to handle customers emotions, but also being able to empathize with the client's case Openness to work flexible hours as required (may include evenings, weekends and/or holidays) / Shifts: 8AM to 8M / Monday to Sunday ResponsibilitiesYou will be answering to the customers queries via phone, e-mail or chat, identifying the client's problem; troubleshooting them to find the solution; documenting each action you take and categorizing cases and possible bugs, so that our client's engineering team to address them as a bunch Provide general and technical support to customers who use any of our client's paid products Escalate complex problems according to defined procedures BenefitsThe pleasant and inspiring working atmosphere Opportunity to be part of a rapidly expanding global organization with an irreproachable reputation Professional development and a clear career path Training & development opportunities Competitive salary & relocation allowance* Relocation applicable only for international candidates joining us from abroad. Employee Status : Full-Time EmployeeLet's improve the world of work? Let's connect you with our Recruitment team.
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German Customer Support for Online Video Platform
1 semana atrás
Lisboa, Portugal Work International Tempo inteiroCurrently looking for German-speaking Customer Support Agents for an Online Video Platform in Portugal (Lisbon). **EMBRACE THE FUTURE** Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in...
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German Customer Support for Online Video Platform
2 semanas atrás
Lisboa, Portugal Cross Border Talents Tempo inteiroCross Border Talents is recruiting German Customer Support for Online Video Platform - Lisbon Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal. Your mission as a customer support agent is to support their...
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German Customer Support for Online Video Platform
1 semana atrás
Lisboa, Lisboa, Portugal Cross Border Talents Tempo inteiroCross Border Talents is recruiting German Customer Support for Online Video Platform - Lisbon Are you passionate about costumer support and technologies? Would you like to join one of the top BPO companies in Lisbon? Our client is a global leader and one of the biggest companies in Portugal.Your mission as a customer support agent is to support their...
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Lisboa, Portugal Blu Selection Tempo inteiroQuality and Service are what itÇs all about in today’s world for companies to remain competitive. This famous online video platform is looking for you to join its customer service specialist team in Lisbon! Tasks Your responsibilities and impact as a Customer Service Agent will be: - Helping users with any questions related to their accounts, the...
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Customer Service for Online Video Platform
1 semana atrás
Lisboa, Portugal Blu Selection Tempo inteiroQuality and Service is what is all about in today’s world for companies to remain competitive. This famous online video platform is looking for you to join their customer service specialist team in Lisbon! - What should you expect from living in Lisbon? - A colourful city view and a rich cultural history - Pros of living in a European capital on a budget -...
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Lisboa, Portugal Blu Selection Tempo inteiroQuality and Service is what is all about in today’s world for companies to remain competitive. This famous online video platform is looking for you to join their customer service specialist team in Lisbon! - What should you expect from living in Lisbon? - A colourful city view and a rich cultural history - Pros of living in a European capital on a budget -...
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Swedish Customer Support for Online Video Platform
1 semana atrás
Lisboa, Portugal Work International Tempo inteiroCurrently looking for Swedish-speaking Customer Support Agents for an Online Video Platform in Portugal (Lisbon). **EMBRACE THE FUTURE** Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in...
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Finnish Customer Support for Online Video Platform
1 semana atrás
Lisboa, Portugal Work International Tempo inteiroCurrently looking for Finnish-speaking Customer Support Agents for an Online Video Platform in Portugal (Lisbon). **EMBRACE THE FUTURE** Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in...
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Turkish Customer Support for Online Video Platform
2 semanas atrás
Lisboa, Portugal Lansera Work International Tempo inteiroCurrently looking for Turkish-speaking Customer Support Agents for an Online Video Platform in Portugal (Lisbon). **EMBRACE THE FUTURE** Recently, we have seen streaming companies and websites taking viewers from classical TV into new services and devices. This project is a support line for one of these services - the best-loved video streaming website in...
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Customer Support for Online Video Platform
Há 20 horas
Lisboa, Portugal Cognizant Tempo inteiroJob location: Lisbon/ Portugal WORK FROM THE OFFICEWe run a multilingual Customer Support and Content Review Centre in Lisbon, Portugal. It is an instantly recognizable, global iconic brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide You will be part of a rapidly growing...
