ERP Support Specialist
Há 3 dias
1 day ago Be among the first 25 applicants
Jobbex , a company that empowers people & organizations by matching great talents to great projects is looking for the next ERP Support Specialist to support one of our clients.
As an IT & ERP Support Specialist , you will play a crucial role in ensuring the stability, security, and efficiency of IT operations. You will provide support for day-to-day IT tasks, assist with SAGE X3 ERP-related issues, and contribute to continuous process improvements.
This role requires on-site presence. Remote work is not foreseen in the initial stages.
Responsibilities:
- Provide IT support for daily operations, including equipment provisioning, user access management, and endpoint maintenance.
- Troubleshoot and resolve general IT issues as well as specific SAGE X3 ERP problems.
- Offer end-user support, particularly for executive staff, and provide guidance on standard office applications and best practices.
- Manage software licensing and ensure compliance.
- Support employee onboarding and offboarding processes on corporate systems.
- Develop and maintain IT documentation, including manuals and SOPs .
- Oversee IT budgeting for both software and hardware needs.
- Ensure stable and secure IT operations across systems and services.
- Lead continuous improvement initiatives within the IT team.
- Prioritize and execute tasks effectively in a high-pressure environment.
You’ll be a great match if you have:
- Degree in Computer Engineering or a related field.
- Minimum 5 years of relevant IT experience .
- Proficiency in English and Portuguese (written and spoken).
- Experience with management software and ERP systems.
- Familiarity with industrial manufacturing processes .
- Hands-on experience in implementing management solutions in distribution and production environments.
- Knowledge of SAGE X3 or similar ERP systems .
- Experience with SQL database technologies and reporting tools (e.g., Crystal Reports ).
- Strong background in systems administration .
- Certifications in Microsoft, HPE, and VMware are highly valued.
- Experience with Active Directory administration and Windows Server environments.
Apply and let's talk
Seniority level- Mid-Senior level
- Full-time
- Information Technology
- IT Services and IT Consulting
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