Assistant CRC H/F

Há 4 dias

Braga, Portugal Sedgwick Tempo inteiro

By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies Certified as a Great Place to Work Fortune Best Workplaces in Financial Services & Insurance Assistant CRC H/F - BragaAssistant CRC (Centre de Relation Client) – H/F Lieu : Braga (Portugal) Contrat : CDD renouvelable Horaires : Lundi au vendredi – 8h00 à 16h30   Rémunération : 14.000€ brut / 14 mois Maîtrise du français à l'oral et à l'écrit (lecture, rédaction, communication) Votre rôle Vous assurez la gestion des appels entrants et sortants dans le cadre du suivi des sinistres. Votre mission : contribuer à la satisfaction des assurés et des clients assureurs en apportant des réponses claires, efficaces et adaptées. Vos missions Gérer entre 50 et 60 appels par jour (entrants et sortants) Intégrer des pièces aux dossiers sinistres Selon la typologie de la demande et nos process internes : Répondre ou proposer une solution adaptée Tracer l'appel dans les outils de gestion Orienter vers le bon interlocuteur si nécessaire Votre profil Formation : Bac à Bac+2 Expérience : minimum une première expérience en centre d'appels ; plateforme téléphonique ou relation client Vous appréciez le travail en équipe dans un environnement à taille humaine Compétences et qualités recherchées Sens du contact, qualité de service et écoute Esprit d'équipe, attitude positive et curiosité Capacité d'adaptation, gestion du stress et des situations conflictuelles Rigueur et autonomie Maîtrise des outils de téléphonie, CRM et logiciels de gestion Bonne communication orale et écrite Connaissance des processus de relation client en assurance (un plus) Avantages : Travail hybride, jusqu'à 3 jours de télétravail possible Horaires fixes : 8h00 – 16h30 Travail du lundi au vendredi Panier repas Primes mensuelles Si vous cherchez un nouveau défi n´hésitez pas à postuler. Sedgwick is an Equal Opportunity Employer. The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Sedgwick retains the discretion to add or to change the duties of the position at any time.

  • Assistant CRC H/F

    1 semana atrás

    Braga, Portugal Sedgwick Tempo inteiro

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as...

  • Assistant CRC H/F

    Há 5 dias

    Braga, Portugal Sedgwick Tempo inteiro

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve. Newsweek Recognizes Sedgwick as...

  • Assistant CRC H/F

    1 semana atrás

    Braga, Braga, Portugal Sedgwick Tempo inteiro

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as...

  • Assistant CRC H/F

    2 semanas atrás

    Braga, Braga, Portugal Sedgwick Tempo inteiro

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as...

  • Assistant CRC H/F

    1 semana atrás

    Braga, Braga, Portugal Sedgwick Tempo inteiro

    By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.Newsweek Recognizes Sedgwick as...

  • Assistant CRC H/F

    2 semanas atrás

    Braga, Portugal Sedgwick Tempo inteiro

    By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.Newsweek Recognizes Sedgwick as...

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