Customer Service Representative
1 semana atrás
Position: Customer Service Representative (German) Location: Lisbon, Portugal Work model: on site Employment type:1 year contract Remuneration: Base salary DUTIES AND RESPONSIBILITIES:Handle customer interactions across various communication channels, including phone, email, live chat, and social media. Provide clear and accurate information in response to customer inquiries, following established company policies and procedures. Assist with general questions, product or service information, and basic technical support. Respond to incoming customer requests and accurately document relevant case details in the appropriate systems. Escalate complex or unresolved issues to the appropriate internal teams or higher-level support as necessary. Collaborate with colleagues and technical teams to resolve customer concerns and ensure proper case closure. Manage a personal queue of service tickets, prioritize tasks, and follow guidance from supervisors. Offer feedback to improve service processes and contribute to team knowledge sharing. REQUIREMENTS: Native / fluent in German (C2) both verbal and written. Fluent in English (minimum B2 level) Previous experience in customer service would be advantagous Strong verbal and written communication skills across various platforms (phone, email, chat, social media). Basic understanding of customer service principles and the ability to follow standard procedures. Ability to handle technical inquiries and troubleshoot common issues with guidance. Ability to quickly learn new softwares and technologies Effective problem-solving skills and the ability to work collaboratively in a team-oriented environment. Organized, detail-oriented, and able to manage multiple tasks simultaneously. Willingness to learn and adapt in a fast-paced or evolving support environment. OFFER:Opportunity to work with a leading global travel & tourism brand Competitive salary with performance-based incentives Professional growth opportunities within the BPO industry Collaborative and supportive work environment Access to exclusive travel perks and discounts And many more To apply for this position and to explore many other exciting opportunities, visit and apply through our career page:
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Customer Service Representative
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Lisboa, Portugal EB Global Skills Tempo inteiro19 hours ago Be among the first 25 applicants Get AI-powered advice on this job and more exclusive features. Ready to kickstart or advance your international career? Join one of the world’s leading companies right in the heart of Lisbon — Portugal’s vibrant capital! This is your chance to be part of a global team, make a real impact, and embrace the...
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Lisboa, Portugal Binance Tempo inteiroBinance is the global blockchain company behind the world’s largest digital asset exchange by trading volume and users, serving a greater mission to accelerate cryptocurrency adoption and increase the freedom of money. Are you looking to be a part of the most influential company in the blockchain industry and contribute to the crypto-currency revolution...
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Customer service representative
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Lisboa, Portugal CBTalents Tempo inteiroAbout the job Customer service representative Customer Service Representative (Italian Speaking) Lisbon, Portugal | On-site Role Overview Join our dynamic team supporting innovative medical device solutions, providing exceptional customer service to Italian-speaking customers. Key Responsibilities - Handle inbound customer inquiries with empathy and...
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Customer Service Representative
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French Customer Service Representative
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Customer Service Representative
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Lisboa, Portugal Cross Border Talents Tempo inteiroJob Description: Customer Service Representative - PlayStation (English Market) Join our team as a Customer Service Representative for one of the most iconic gaming brands, PlayStation. You will be the first point of contact for PlayStation users, assisting them with technical support, product installations, software synchronization, and providing effective...
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Customer Service Representative
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Lisboa, Portugal Cross Border Talents Tempo inteiroAbout the PositionAs a French Customer Service Representative, you'll be the first point of contact for clients, providing friendly, professional, and effective support. Your role will be key to ensuring customers feel heard, valued, and satisfied—every single time.Key ResponsibilitiesRespond to customer inquiries via phone, email, and chat with...
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Customer services representative
Há 6 dias
Lisboa, Portugal Cross Border Talents Tempo inteiroPosition: Customer Service Representative (German-speaking)Location: Remote from PortugalStart Date: 6 November 2025Contract Type: CDD 6 months About the Role Are you passionate about helping people and providing excellent service? We are looking for a German-speaking Customer Service Representative to join our team remotely from anywhere in Portugal.In this...
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Customer Service Representative
1 semana atrás
Lisboa, Portugal CROSSROAD CONSULTANTS Tempo inteiroWe are looking for a Customer Service Representative who is fluent in German and English to join our dynamic team in Lisbon. This role is ideal for candidates who are passionate about helping customers, solving problems, and providing excellent service across various communication channels. You will be the first point of contact for customers, supporting...
