Dutch Speaking Customer Experts For A Tech Leader
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Dutch Speaking Customer Experts for a Tech Leader
About Mercier Consultancy Group
Mercier Consultancy Group is a premier international staffing firm dedicated to connecting top-tier talent with industry-leading organizations across Europe. As experts in recruitment and BPO solutions, we pride ourselves on facilitating career-defining opportunities for professionals seeking to thrive in the global telecommunications sector.
Job Overview
We are currently recruiting for the Dutch Speaking Customer Experts for a Tech Leader position in Greece. This is an exceptional opportunity to represent a global telecommunications giant while enjoying the vibrant lifestyle that makes jobs in Greece so highly sought after by international professionals.
Key Responsibilities
- Provide high-level technical support and troubleshooting for complex telecommunications services and equipment.
- Manage incoming customer inquiries via phone, email, and chat, ensuring a premium service experience at every touchpoint.
- Educate customers on the latest telecommunications product offerings and digital infrastructure solutions.
- Maintain accurate records of customer interactions within our advanced CRM systems.
- Collaborate with cross-functional teams to resolve complex technical outages or connectivity issues for our clients.
- Contribute to the continuous improvement of telecommunications service delivery standards through feedback and insight.
- Maintain a deep understanding of evolving telecommunications industry trends and service protocols.
Requirements
- Native or fluent Dutch (spoken and written) is mandatory for this role.
- Valid EU passport or a valid work permit for Greece.
- A passion for telecommunications technology and excellent digital literacy.
- Exceptional communication and active listening skills in a professional business context.
- Previous experience in customer service or technical support is considered a distinct advantage for these Dutch-speaking jobs.
Benefits
What We Offer
- Competitive Monthly Salary with 13th and 14th salary bonuses per year.
- Fully Paid Training programs to ensure your success in the telecommunications industry.
- Comprehensive Health Insurance coverage.
- Fully Paid Relocation Package including flight,
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